Operations Manager, (B256047-3), 212, Public Health Workforce Grant

This position is grant funded. Therefore, it is solely dependent of availability of grant funds.

Oversees the designing, implementing, and overseeing workforce development programs and ensures integration into departmental operations, supports compliance and accreditation requirements, and advances organizational effectiveness. Collaborates with leadership to optimize workforce planning, strengthen operational systems, and promote long-term sustainability and performance excellence.

Essential Duties & Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Supervises, directs, and evaluates assigned sta?. Supervisory functions include: makes hiring and termination recommendations; prioritizes assignments and directs work; develops and oversees employee work schedules and approves time away from work; provides and/or facilitates employee training and development; approves/processes employee concerns and problems and counsels or disciplines as appropriate; completes employee performance appraisals; determines or makes recommendations regarding new hire salaries and salary changes; and acts as liaison between employees and management.
• Work with department leadership to understand workforce requirements and align training initiatives accordingly.
• Design and implement a Workforce Development Plans that meets organizational needs, industry standards, and in compliance with accreditation.
• Administer Public Health Department internal policies.
• Evaluate workforce skills and identify gaps through assessments and feedback
• Assist with departmental human resources functions, to include talent acquisition, onboarding, professional development, performance improvement planning, and other duties as assigned.
• Plan and develop specialized continuing education, and technology-based training. Conduct and coordinate in-person, distance learning, and e-learning sessions for Laredo Public Health staff and partners.
• Assess training needs, effectiveness, and performance gaps. Conduct research to evaluate internal and external training programs and provide recommendations for improvement based on data-driven analysis. Develop methods for assessing training outcomes and effectiveness.
• Research and design evidence-based training content tailored to the needs of Laredo Public Health workforce, simplifying complex information for general audiences.
• Develop and facilitate training sessions, workshops, and mentorship and internship programs.
• Establish and maintain relationships with educational institutions, training providers, and community organizations to support workforce initiatives.
• Monitor and evaluate the effectiveness of programs through data collection and analysis, and report findings to senior management.
• Track and report on program effectiveness, employee progress, and overall workforce development metrics.
• Ensure all programs comply with regulations and standards set forth by regulatory agencies such as Department of State Health Services, Health and Human Services Commission and others.
• Develop mentorship and coaching programs to support employee development and career progression
• Will be required to drive a City vehicle for city business use.
• Performs other duties as assigned.
  
  

Knowledge Of

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

• Knowledge of modern office procedures and methods including computers and applicable software
• Knowledge of English grammar, spelling, and punctuation
• Knowledge of the principles and practices of employee supervision
• Knowledge of principles of budget preparation and administration
• Knowledge of e-learning platforms and adult learning principles.
• Knowledge of data analysis and evaluation of program effectiveness to inform decision-making.
• Knowledge of industry trends and best practices in workforce development.
  
  

Skills And Abilities

• Skill in organization and time management
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain effective working relationships
• Ability to meet schedules and deadlines of the work
• Ability to maintain the confidentiality of information and professional boundaries
• Ability to review and analyze contracts/collections/billings to ensure compliance
• Ability to prepare correspondence
• Ability to administer and prepare files for legal action and process bid packages
• Ability to engage stakeholders and partners in public health workforce efforts.
• Ability to facilitate training sessions.
• Ability to maintain the confidentiality of information and professional boundaries.
• Ability to comply with all City of Laredo Policies and Procedures
• Ability to perform other duties as assigned.
  
  

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements

Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
  
  

Work Environment Locations

Position will require the employee to work in the following types of work environments

Never

• Street environment (near moving traffic)
• Construction site
• Confined space
  
  

Seldom

• Outdoor environment
• Warehouse environment
  
  

Often

• Office or similar indoor environment
  
  

Exposures

Position will require the employee to be exposed to the following environmental elements

Never

• Individuals with known violent backgrounds
• Extreme cold (below 32 degrees)
• Moving mechanical parts
• Fumes or airborne particles
• Toxic or caustic chemicals or substances
• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)
  
  

Seldom

• Individuals who are hostile or irate
• Extreme heat (above 100 degrees)
• Communicable diseases
  
  

Travel

Position will require the employee to travel

Never

• International travel
  
  

Seldom

• National travel
  
  

Sometimes

• Local travel
• Regional travel
  
  

Required Education and Experience

• Bachelor’s degree from an accredited* college or university in Business Administration, Finance, Public Health Administration, Health Administration, Organizational Leadership, or a related field
• At least five (5) years of experience in accounting, finance, or related experience
• Council of Higher Education AccreditationRequired Licenses or Certifications
• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
  
  

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.