Operations Manager (To be converted to HR & Admin Manager)

Location: Sharjah, UAE

Reporting To: Regional Group CEO

Experience Required: Minimum 8 Years in Logistics Operations

Working Days: 6-day work week

We are part of Altruist Technologies, a global group with over 22,000 employees across 20+ countries. Our businesses in the UAE span across Last Mile Delivery, Marketing, Technology and Retail.

This role is for our Last Mile Delivery business (Tawseel Delivery Services) at Sharjah, where the role will involve managing a large team of delivery riders (blue-collar workforce), along with operations and support staff.

As the role involves working with Last mile delivery riders and blue-collared staff, we

are looking for a hands-on person who has managed operations in industries such as logistics, manufacturing, delivery services, or similar blue-collar heavy environments.

The right candidate should be confident, calm and composed under pressure and should be having the attitude to take quick decisions to solve issues at the earliest with minimal supervision. This is a fast-paced and high-pressure role that requires strong execution skills and people management experience.

· Manage full HR and admin functions for our Last Mile Delivery business in Sharjah.

· Lead a team of 6+ (HR executives, recruiters, PRO, admin staff).

· Handle recruitment and onboarding for blue-collar staff (primarily delivery riders).

· Oversee payroll, attendance, leaves, and employee relations.

· Ensure compliance with UAE labour laws, visa processes, and documentation.

· Manage general administration including office and staff accommodation.

· Support HR needs for other group businesses with limited day-to-day involvement.

· Report directly to the Regional CEO and take full ownership of the HR function.

· Minimum 8 to 10 years of Operations experience, with at least 5 years in companies that manage large blue-collar teams (e.g. logistics, last mile delivery, transportation)

· Capabilities in blue-collar workforce management.

· Hands-on experience in high-volume hiring and employee lifecycle processes.

· Ability to work independently and handle pressure in a fast-paced setup.

· Excellent communication and organizational skills.

· Must be fluent in English and Hindi – essential to manage blue-collar workforce.

· Familiar with HR systems and reporting tools.

· 6-day working week.

· Must be comfortable in a dynamic, high-demand environment with shifting priorities.

· Open to working beyond hours when required to manage operational urgencies.

· Team-oriented, solution-focused, and reliable under pressure.

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month