Qureos

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Operations Specialist/Senior Specialist

Istanbul, Turkey

Step into the future of fintech with us!


We’re not just a company; we’re a dynamic team of innovators pushing the boundaries of what’s possible. We're on the lookout for passionate, forward-thinking Operations Specialist/Senior Specialist to join us on this exciting journey! Operations Specialist/Senior Specialist works cross-functionally to help businesses start using Token products as and quickly as possible.


🔍Who We Are


At Token Financial Technologies, we lead Turkey’s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, Ödero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Koç Holding and partnering with Beko, we’re a team of innovators dedicated to driving progress and making a real impact in the financial world. We are looking for Operations Specialist/ Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.


✨ What You’ll Be Rocking


  • Analysis of financial documents such as credit reports or annual financial statements
  • Analyze the clients' financial data
  • Controlling and collecting merchants’ documents.
  • Prepare necessary reports or information to management to take decision
  • Making verification processes of KYC, KPS, GIB, etc.
  • Establish and maintain positive relationships with internal stakeholders and clients.
  • Work closely with product, sales, customer support and fraud teams.
  • Review merchant performance, publicly available information, and/or commercial credit tools to conduct detailed investigations into merchant supportability


🎯 The Perfect Fit


  • Bachelor's Degree in related fields
  • To use MS Office programs efficiently
  • To have analytical thinking, research, inquiry, and problem-solving abilities; to possess knowledge of data collection and reporting; and to have effective written and verbal communication skills
  • To be knowledgeable about project management
  • Excellent verbal and written skills in English,
  • Listening different perspectives and building collaboration


❤️ Why You’ll Love Working Here


  • 12+4 Salary Package: Enjoy an additional 4 months' salary
  • Learning Platforms: Gain access to top educational platforms including Koç Academy, Cambly, Coursera etc.
  • Koç Office Free: Work flexibly from any Koç office
  • Koç Community Sports Club: Participate in sports, social, and cultural events, and recharge in green spaces with our exclusive Koç Community Sports Club
  • Koç Family Program : Access special advantages from Koç Group companies, and include two family members in this exclusive program.
  • Flextra Benefits: Customize your benefits with Flextra, including life insurance, shopping vouchers, check-ups, and individual retirement plans etc.
  • Special Leave Days: Enjoy flexible leave days for your birthday, your child's milestones
  • Social Support: Receive support for significant life events such as weddings, family expansions


🌐 Connect with us


Web site: https://www.tokeninc.com/

Linkedin:https://www.linkedin.com/company/tokeninc/

Instagram: https://www.instagram.com/tokenfintech/

YouTube:https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA

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