Position: Operations Superintendent
Department: Operations Dept.

Reports to: Operations Manager

Subordinates (If Available): n/a

Position Summary:

Control/Follow-up the Daily Operations Activity

Key Responsibilities:

• Stripping containers and following up on customs inspection till stuffing,
• Responsible for transit shipments,
• Responsible for the availability of heavy & light equipment,
• Daily communication with the customs group and the transit department,
• Supervising employees for unfastening and attaching customs seals,
• Receiving and solving the problems of the clearing broker agents,
• Supervising the laborers, yard clerks and laborer foremen,
• Following up on the work related to the company's projects at gates 14, 09, 35 & 40.
• Solving warehouse problems regarding delivery of LCL containers,
• Supervising the FCL containers & cargo damages issue,
• Application of occupational health & safety standards,
• Commitment to the established productivity-raising plans,

Key Performance Indicators (KPIs):

• Accomplish the daily tasks without errors or incident,
• Ensuring that the quality of all services provided meets the required standards,

Qualifications:

• Minimum Degree,

Education and Experience:

• Experience in Cargo Operations & Shipments Documentations,
• English (Written & Spoken),
• Good knowledge of Microsoft Word, Excel, Power Point, Access & Windows Applications, Outlook,

Skills:

• Excellent Communication Skills,
• Good Teamwork Player,
• Ability to work under pressure & challenges,
• Ability to handle multiple Projects/Tasks,
• Acknowledging & resolving customer complaints,

Preferred Skills:

• Knowledge of Customs procedures at ports,