Oral Surgery/Dental Receptionist

We are a well-established, two-doctor oral surgery practice seeking an experienced, detailed-oriented surgical dental receptionist to join our front office team. You’ll join a small, supportive team where everyone works together to deliver exceptional patient care. We value professionalism, kindness, and reliability — and we make sure you feel appreciated for the important role you play in our patients’ experience.

Responsibilities

• Greet and check in patients in a warm, professional manner
• Manage a multi phone line system, emails, and in-person inquiries regarding appointments and services
• Verify insurance eligibility and benefits (medical and dental)
• Schedule appointments accurately and efficiently
• Obtaining referrals and x-rays for patients
• Collect co-pays and handle payment processing, billing and insurance claims
• Obtain and input patient information and maintain up-to-date records in the practice management system
• Communicate effectively with surgical and clinical staff regarding scheduling and patient needs
• Maintain HIPAA compliance and ensure all documentation is completed and confidential

Qualifications:

• Strong understanding of dental and/or surgical terminology
• Comfortable verifying dental and medical insurance and explaining benefits to patients
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional, calm, and empathic demeanor with patients
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Knowledge of HIPAA and patient confidentially practices
• Ability to work independently and as part of a small team
• High School diploma or equivalent

Job Type: Full-time

Pay: From $24.00 per hour

Experience:

• Medical/Dental: 1 year (Required)
• Multi Phone Line : 1 year (Required)

Work Location: In person