Order & Delivery Coordination Officer

About the Role

We are looking for a responsible and detail-oriented *Order & Delivery Coordination Officer* to manage customer orders, ensure accurate and timely deliveries through riders, and maintain proper filing of invoices, challans, and related documents.

Key Responsibilities

* Receive and record customer orders through phone, WhatsApp, or system.

* Coordinate with riders to ensure correct and timely deliveries.

* Double-check product accuracy before dispatch.

* Maintain daily filing of invoices, challans, and delivery logs.

* Handle customer queries and provide updates on delivery status.

* Maintain delivery schedules and follow up on pending orders.

* Report daily order summaries to management.

Requirements

* Minimum intermediate/graduate qualification.

* Strong communication skills in Urdu and basic English.

* Experience in order taking, dispatch, logistics, or coordination preferred.

* Must be responsible, punctual, and organized.

* Ability to manage riders and ensure task completion.

Salary & Benefits

* Competitive salary based on experience.

* Performance-based incentives.

* Friendly and supportive work environment.

Job Type: Full-time

Application Question(s):

• If previous experience of order taking and delivery? If yes give details.
• Highest degree

Work Location: In person