Order Execution Executive

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Order Execution Executive

This position works out of our UAE location in the Abbott Rapid Diagnostics – Infectious Diseases.

About Abbott Rapid Diagnostics Division- We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges. Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies.

What You'll Do-

• Understanding the commercial team objectives and connecting, the process of converting request for quotation à quotation à PO, with the commercial team financial goals, to achieve the annual sales objectives.

• Lead RFQ process starting from receiving the RFQ till obtaining PO & handling post QT queries.

• Read with deep understanding of customers’ queries and requests & ask if not clear.

• Getting all required details and documents (Weight & Dims, freight costs from logistics and filling in the details for pricing, weights, dimensions, Palletization, and packaging after double checking the provided data, QA documents, RA documents … etc)

• Ability to process the request for quotation (RFQ) received by customers and fill in all the needed data accurately / Ability to utilize all share points and SAP to optimize the process and improve the required time to process the QT.

• Once the purchase order is received, full review and validation of the purchase order details and linking it with the right external and internal stakeholders, making sure that purchase order is clean, and details are accurate (pricing, lead times, freight costs, registration status…etc).

• Align with Regulatory and Quality teams on the products registration status, quality approval and ability to ship from Regulatory and Quality perspective at QT stage to avoid any delay.

• Updating prices on internal trackers and SAP to improve the inclusion process.

• Record the RFQ, QT & PO dates, values … etc.

General requirements:

• Manage RFQ process and tracking systems to ensure accurate and timely fulfillment of customer queries.

• Collaborate with all cross functions (commercial, customer service, and warehouse teams ..etc) to fulfill customers queries with high accuracy and on time.

• Maintain accurate records of RFQ, QT and influence customers and concerned internal departments to obtain the POS.

• Revise POs & Coordinate with all cross functions ensuring optimized RFQ journey to a clear PO without discrepancies.

• Communicate with customers in professional way & building a business relationship with them.

• Generate reports on RFQ journey, including key performance indicators and areas for improvement.

• Stay current with the latest processes, technologies, and industry trends through collaboration with Commercial excellence & business intelligence team along with external vendors.

• Identify opportunities for process improvement and collaborate with cross-functional teams to implement enhancements.

• Special focus on the main KPIs, Improving RTQ age (request to Quotation), Accurate data entry, Commercial alignment & eliminate discrepancies.

Required Qualifications – Education / Experience / Skill

• Bachelor’s degree in business or related field.

• Commercial background with the ability to link the RFQ process with the commercial team objectives / strategic thinking.

• Previous experience in Quotations submission, supply chain, or related field.

• Excellent organizational, communication, and customer service skills.

• Strong attention to detail and ability to manage multiple tasks simultaneously / Global or regional experience is added value.

• Ability to thrive in a fast-paced environment and meet tight deadlines / sense of urgency.

• Proficiency in Microsoft Office Suite and order management systems.

• Knowledge of basic accounting principles and inventory management concepts

• Excellent team worker and collaboration skills.

• Problem solving skills & ability to overcome obstacles.

• Accountability & discipline.

• Logical thinking skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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