We are looking for an Ordering Associate for the Night Shift. Ideal candidates can apply if have the following requirements:
Key Responsibilities:
- Inventory Management Support: Monitor inventory levels, update stock status, and flag low-stock or backorder risks to the supply chain or vendor management teams.
- Returns and Exchanges: Manage the returns merchandise authorization / Return to Vendor (RMA/RTV) process, issue refunds or exchanges, and process claims for damaged or lost shipments.
- Data Accuracy: Ensure product information, pricing, and order management data are consistently accurate across all systems and platforms
- Reporting: Assist in generating regular reports on order statuses, fulfillment metrics, analysis for forecasting for management review.
- Process Improvement: Document standard operating procedures (SOPs) for order workflows and suggest improvements to increase efficiency and accuracy.
Required Skills and Qualifications
- Technical Tools: Experience with inventory/order management software, helpdesk platforms, and proficiency in Microsoft Advance Excel/Google Sheets for data analysis and bulk edits.
- Communication: Excellent written and verbal communication skills for team collaboration.
- Attention to Detail: Meticulous attention to detail and accuracy in data entry and order processing to minimize errors.
- Problem-Solving: Strong analytical and problem-solving skills to troubleshoot order or shipping issues efficiently.
- Work Environment: Ability to work with punctuality, independently and manage time effectively in a fast-paced environment.
Benefits:
- Punctuality bonus
- Performance bonus
- Growth opportunities
- 15 Annual Paid Leaves.
- Annual Leaves encashment
- Yearly increment
- Alternate Saturdays Off
Job Timings:
08:30 PM to 05:30 AM (Night Shift) - This may change due to Day-Light Saving
Job Type: Full-time
Job Type: Full-time
Application Question(s):
- Which MS Excel formulas have you used so far? Name them
- Are you fine to work on-site Night shift, as this is a Night shift job?
- Your Current/Last Salary Package?
Work Location: In person