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Ordering Associate (on-site) Night Shift - Karachi

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We are looking for an Ordering Associate for the Night Shift. Ideal candidates can apply if have the following requirements:

Key Responsibilities:

  • Inventory Management Support: Monitor inventory levels, update stock status, and flag low-stock or backorder risks to the supply chain or vendor management teams.
  • Returns and Exchanges: Manage the returns merchandise authorization / Return to Vendor (RMA/RTV) process, issue refunds or exchanges, and process claims for damaged or lost shipments.
  • Data Accuracy: Ensure product information, pricing, and order management data are consistently accurate across all systems and platforms
  • Reporting: Assist in generating regular reports on order statuses, fulfillment metrics, analysis for forecasting for management review.
  • Process Improvement: Document standard operating procedures (SOPs) for order workflows and suggest improvements to increase efficiency and accuracy.

Required Skills and Qualifications

  • Technical Tools: Experience with inventory/order management software, helpdesk platforms, and proficiency in Microsoft Advance Excel/Google Sheets for data analysis and bulk edits.
  • Communication: Excellent written and verbal communication skills for team collaboration.
  • Attention to Detail: Meticulous attention to detail and accuracy in data entry and order processing to minimize errors.
  • Problem-Solving: Strong analytical and problem-solving skills to troubleshoot order or shipping issues efficiently.
  • Work Environment: Ability to work with punctuality, independently and manage time effectively in a fast-paced environment.

Benefits:

  • Punctuality bonus
  • Performance bonus
  • Growth opportunities
  • 15 Annual Paid Leaves.
  • Annual Leaves encashment
  • Yearly increment
  • Alternate Saturdays Off

Job Timings:
08:30 PM to 05:30 AM (Night Shift) - This may change due to Day-Light Saving

Job Type: Full-time

Job Type: Full-time

Application Question(s):

  • Which MS Excel formulas have you used so far? Name them
  • Are you fine to work on-site Night shift, as this is a Night shift job?
  • Your Current/Last Salary Package?

Work Location: In person

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