Organizational Change Management Manager

Role Purpose

Corning employees will be impacted greatly with new capabilities with changes to our ERP system. This position will manage the Organizational Change Management (OCM) activities for an ERP transformation project at a division and/or location

The Organizational Change Management Manager be responsible for working, as an internal consultant, with the OCM resources across the ERP Transformation to:

• Create an overall Transformation Change Schedule for their project that incorporates communication, change management and training activities
• Ensure a cohesive OCM strategy integrated with the wider program and project needs
• Design, develop and execute on planned OCM activities, enlisting program and project Subject Matter experts as needed
• The Transformation Organizational Change Management Manager will play a key role to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.

Key Responsibilities

• Lead and implement change management activities for the ERP SAP/S4 Hana deployments while driving adoption and proficiency of changes within the organization in alignment with change management methodologies. This includes designing, developing and executing on OCM activities as per plan and overall program OCM strategy and approach.
• Integrate change management activities into project plans.
• Following the Transformation Process Map (TPM), create actionable deliverables for the three key change management levers: Organizational Change Management. Communications and training.

Organizational Change Management:

• Identify and manage stakeholders and sponsors for their deployment, assessing change impact.
• Conducts OCM focused workshops, i.e. pre-sessions, early engagement activities, etc.
• Support and engage senior leaders in the change effort.
• Track and report change management adoption and successes.

Experiences/Education - Required

• Bachelor’s degree
• Minimum of 5 years of experience related to the developing & successfully delivering change management work driven by an ERP implementation.
• SAP S4/Hana or PS functional knowledge.
• Experience standing up OCM communications, training and change management activities for an ERP implementation with knowledge of change management principles, methodologies, and tools.
• Experience with project management approaches, tools, and phases of the project lifecycle.
• PowerPoint and Excel intermediate to advanced skills.
• Flexible and adaptable; able to work in ambiguous or ad-hoc situations.
• Experience working as a team player and working collaboratively with and through others.
• Experience influencing others and moving them toward a common vision or goal.

Experiences/Education - Desired

• A highly self-directed, organized, energetic, flexible and creative organizational change professional
• Change management certification or designation desired such as Prosci Certification.
• A solid understanding of how people move through change and the change process; experience with Prosci Process and ADKAR is a plus.
• Content creation using Enable Now, Adobe Suite or Intarsia.
• Excellent written and verbal communication skills
• Excellent active listening and engagement skills