Outlet Manager

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.

Key Responsibilities:

• Operations Management:

  • Manage day-to-day outlet operations, including opening/closing procedures.
  • Monitor inventory levels and ensure timely replenishment.

• Team Leadership:

  • Supervise and train staff to deliver excellent customer service.
  • Create staff schedules and manage performance evaluations.

• Customer Service:

  • Address customer concerns promptly and professionally.
  • Maintain a welcoming environment to enhance the customer experience.

• Sales and Revenue:

  • Drive sales to meet or exceed targets.
  • Implement promotions and upsell products/services.

• Compliance and Reporting:

  • Ensure adherence to safety, hygiene, and company policies.
  • Prepare daily/weekly reports on sales, expenses, and staff performance.

• Bachelor’s degree in business, hospitality, or related field (preferred).
• 2-5 years of experience in hospitality managerial role.
• Strong leadership, communication, and organizational skills.