Outpatient Clinics Manager

Job Title: Outpatient Clinics Manager

Location: Riyadh, Saudi Arabia

Job Type: Full-Time

Industry: Healthcare – Polyclinics

About the Role:

We are seeking a dynamic and experienced Outpatient Clinics Manager to lead the operations of our multi-specialty polyclinics in Riyadh. If you are passionate about delivering high-quality patient care and excel in a fast-paced clinical environment, we’d love to meet you.

As the Clinics Manager, you will oversee the day-to-day management of outpatient services, lead a multidisciplinary team, and ensure compliance with healthcare regulations in Saudi Arabia. Your role will be critical in enhancing patient experience, supporting clinical excellence, and driving operational efficiency.

Key Responsibilities:

• Lead and manage all outpatient clinic operations, including general medicine, pediatrics, dermatology, dentistry, and specialty services.
• Supervise clinic staff and ensure high levels of professionalism, teamwork, and service quality.
• Implement and monitor clinic policies and procedures in line with MOH and CBAHI requirements.
• Optimize patient scheduling, flow, and satisfaction across all clinics.
• Coordinate with physicians, nurses, and administrative teams to ensure seamless care delivery.
• Monitor performance metrics, prepare reports, and lead continuous improvement initiatives.
• Handle patient feedback and resolve complaints professionally and efficiently.
• Manage clinic budgets, supplies, and equipment in coordination with procurement and finance teams.
• Prepare clinics for regulatory inspections and accreditation processes.

Requirements:

• Bachelor’s degree in Healthcare Administration, Nursing, Business Administration, or a related field (Master’s degree is a plus).
• Minimum 5–7 years of experience in clinic or hospital management, preferably in an outpatient or polyclinic setting.
• Strong knowledge of Saudi healthcare regulations, MOH policies, and CBAHI accreditation standards.
• Proven leadership skills and ability to manage cross-functional healthcare teams.
• Proficiency in healthcare information systems (HIS/EMR).
• Excellent communication skills in English; Arabic is an advantage.

What We Offer:

• Competitive salary and benefits package
• Professional development and training opportunities
• Supportive, mission-driven work environment
• Opportunity to contribute to healthcare excellence in the Kingdom of Saudi Arabia