Partner Services Liaison -Flexi-Legacy of Hope

Schedule: Flexi, Shifts Vary

Location: Birmingham Area

This position will develop relationships between the Legacy of Hope (LoH) and hospitals in the service area. This position will provide education to hospital staff and physicians regarding organ and tissue donation, donation policies, and the state, federal, and Joint Commission standards that impact donation. This position is responsible for developing and leading a multi-disciplinary donation committee within all Super A, A hospitals and other hospitals as assigned. This position will collect, analyze, and distribute referral data to hospitals, and will display good rapport and professionalism with all clients and audiences. This position must be available to work flexible hours occasionally to facilitate education to hospital partners on night and weekend shifts, and must also be available via telephone to address issues at assigned hospitals in a real-time manner.

Position Requirements:
EDUCATION AND EXPERIENCE:
Required: Bachelor’s degree in health sciences, marketing, or similar field of study. 4 years of applicable experience may substitute for degree requirement.
Preferred: Degree in public relations or communications. Experience in marketing, pharmaceutical sales, or communications related field. Experience documenting detailed information. Knowledge of healthcare field and terminology.

LICENSE, CERTIFICATION AND/OR REGISTRATION:
Required: Valid driver’s license and ability to be insured

TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.