Parts Advisor

Join Our Team as a Parts Advisor at Ali & Sons Motors!

At Ali & Sons Motors Division, we take pride in delivering excellence across every customer touchpoint. We’re looking for a knowledgeable and customer-focused Parts Advisor to support our aftersales operations and ensure seamless parts service to both customers and technicians.

As a Parts Advisor, you will be the key link between our workshop, customers, and the parts department - ensuring accuracy, efficiency, and exceptional service in every transaction.

Key Responsibilities

• Greet and assist customers/technicians, identify their parts needs, and provide accurate advice using EPC and DMS systems.
• Prepare parts estimates, quotations, and delivery orders while ensuring accurate invoicing and documentation.
• Advise customers on product use, care, and warranty or return policies.
• Manage parts availability, orders, and returns while maintaining proper inventory control.
• Coordinate with procurement and warehouse teams for non-available or VOR (Vehicle Off Road) parts.
• Monitor sales performance against budget and support accessories display and promotion activities.
• Ensure all parts movements, records, and documentation comply with company procedures and audit standards.

Qualifications & Experience

• Diploma or Degree in a related field.
• Minimum 3 years of experience as a Parts Advisor or in a similar role.
• Strong knowledge of computerized warehouse/inventory systems.
• Excellent communication skills in English; Arabic is an advantage.
• Customer-oriented, organized, and detail-driven professional.

Ready to accelerate your career?
Apply now and become part of Ali & Sons Motors Division, where your expertise keeps our customers moving forward.

Job Type: Full-time