Patient Caller/Patient Scheduling

Full job description

• Shift Duration: 06:00 PM to 03:00 AM
• Fluent in English (spoken & written).

Job Description:

We are looking for enthusiastic and fluent English-speaking candidates to join our International Campaign (US Market). The role requires handling customer queries, providing accurate information, and ensuring excellent service in a professional manner.

Key Responsibilities:

• Handle inbound and outbound customer calls.
• Respond to customer queries promptly and professionally.
• Provide accurate product/service information to customers.
• Maintain records of customer interactions.
• Ensure customer satisfaction by delivering quality service.

Requirements:

• Minimum education: Intermediate.
• Fluent in English (spoken & written).
• Strong communication and interpersonal skills.
• Ability to handle customer concerns with patience and professionalism.

What We Offer:

• Competitive salary package.
• Professional work environment.
• Growth opportunities within the organization.
• Night shift 06:00 PM to 03:00 AM

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Language:

• English Fluently (Preferred)

Work Location: In person