Job Description
PURPOSE
To lead, develop and oversee payroll operations for assigned branches.
ROLE AND RESPONSIBILITIES
- Manage vendor relationship with Madison Resources.
- Develop and implement standards, procedures and controls to improve data entry efficiency, accuracy and performance.
- Monitor compliance with assigned branches with Masis Staffing Solutions policies and procedures for payroll.
- Ensure timecards have the necessary fields and approval to meet industry’s best practices.
- Troubleshoot case by case data entry issues and delays and design corrective actions to improve the overall process.
- Act as compliance agent for the HR department when needed.
- Implement new processes across all branches by taking lead role in analysis, testing and evaluation.
- Process Owner for all National Payroll relevant systems
- Adherence to company policy in all matters,
- Performs other related duties as required and assigned.
- Address ongoing customer complaints concerning billing or invoice issues specifically to VMS accounts
- Review weekly ageing reports and communicate with Business Development Managers to ensure contract terms are kept by customers.
- Place direct phone calls and E-mails to branches with discrepancies
- Work closely with the Payroll Department on discrepancies and reconciliation of VMS accounts
- Work closely with MSP vendors to implement accordingly
- Prioritize and schedule issues. Escalate problems (when required) to the appropriate department
- Presents oneself as a positive role model to the company and customers
- Adheres to all department and company policies and procedures.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor’s Degree preferred
3-5 years of experience working high volume multi-state payroll environment.