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People & Culture Operations Manager
Job Information
Date Opened
03/31/2026
Job Type
Full time
Job Opening Status
Open
Work Experience
7 to 10 Years
Industry
Human Resources
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
The People & Culture Operations Manager ensures the effective delivery of all HR operational functions, including employee services, HR administration, payroll coordination, onboarding, offboarding, HRIS management, and compliance. The role supports the People & Culture Director and ensures efficient, accurate, and timely HR service delivery across the organization while maintaining proper documentation, process integrity, and governance.
Main Tasks-
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Oversee daily HR operations including employee records, contracts, documentation, and HR service requests.
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Manage HRIS systems, employee data accuracy, and reporting.
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Ensure compliance with labor law, HR policies, and internal governance procedures.
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Supervise payroll inputs, attendance systems, and monthly payroll coordination with Finance.
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Oversee onboarding and offboarding processes ensuring smooth employee lifecycle management.
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Manage employee benefits administration, leave management, and HR services.
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Implement HR operational procedures and continuously improve service delivery processes.
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Support employee relations inquiries and coordinate solutions with HR Business Partners.
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Develop and maintain HR dashboards, employee service metrics, and SLA tracking.
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Coordinate audits, compliance reviews, and HR policy implementation.
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Support training logistics, employee communication, and internal HR announcements.
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Lead and coach the HR operations team to ensure quality, accuracy, and timely execution.
- Ensure confidentiality, data privacy, and secure handling of employee information.
Requirements
Experience
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7-10 of HR experience with at least 3 years in HR operations or HR services leadership roles.
- Experience with HR process automation and HRIS management preferred
Education-
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Bachlelor's Degree in Human Resource, Business Administration or related fields
Qualification-
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Strong knowledge of HR operations, payroll administration, employee services, HR compliance, and HRIS systems.
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Excellent organizational, coordination, and analytical skills.
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Strong communication and people management capabilities.
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Detail-oriented with the ability to improve processes and ensure operational excellence.
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Experience managing HR service delivery teams.
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Ability to work under pressure and manage multiple priorities.
- Must be Oman Resident
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