People Operations Associate

About Edge

Edge helps medical, dental, and insurance organizations scale faster and operate more efficiently by providing pre-vetted, global talent to handle mission-critical administrative work: documentation, scheduling, billing, claims, and more. We combine rigorous training with a people-first approach, so our clients can focus on customer experiences while we handle the rest.

We combine data-driven sourcing strategies with deep industry expertise to deliver results that go beyond resumes. We’re now expanding our sales development team to accelerate growth and that’s where you come in.

About the Role:

The People Operations Associate will play a critical role in building and sustaining an exceptional employee experience at Edge. This role sits at the intersection of HR operations, compliance, people programs, and culture, supporting a globally distributed workforce across multiple regions. You will be responsible for ensuring smooth people processes from onboarding through offboarding, while partnering closely with leadership, recruiting, and finance to support Edge’s growth.

What You’ll Do:

• Manage end-to-end people operations including onboarding, offboarding, employee records, and lifecycle changes
• Serve as the first point of contact for employee queries related to policies, attendance, leave, benefits, and HR processes
• Ensure compliance with local labor laws and internal HR policies for Pakistan, while supporting global standards
• Maintain accurate employee data and documentation across HR systems and files
• Coordinate with payroll and finance teams to ensure timely and accurate payroll inputs and changes
• Partner with Talent Acquisition to deliver a seamless pre-boarding and onboarding experience
• Support performance management cycles, employee feedback processes, and people programs
• Assist in creating, updating, and documenting HR policies, SOPs, and people processes
• Prepare HR reports and track people metrics such as headcount, attrition, and compliance
• Support employee engagement initiatives, internal communication, and culture-building activities

What You’ll Need:

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 2–5 years of experience in People Operations or HR Operations, preferably in a fast-growing company
• Strong understanding of Pakistan labor laws and HR compliance practices
• Experience working with HR systems, employee records, and payroll coordination
• Excellent organizational and documentation skills with high attention to detail
• Strong communication and interpersonal skills
• Ability to handle confidential information with professionalism and discretion
• Proactive, hands-on mindset with the ability to manage multiple priorities
• Experience supporting distributed or global teams is a plus

Why Join Edge?

Edge is at a pivotal growth point, and this role offers the rare opportunity to shape the future of global employment. Here, your work directly impacts our growth trajectory, empowers businesses, and creates global employment opportunities. We’re not just offering a job; we’re inviting you to be part of a revolution.

Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.