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People Services / HR Coordinator

Looking to build your career in HR and People Services?
Want to be part of a team that puts people first and supports you to grow?

Join our People Services team at Softcat

At Softcat, we believe great experiences start with our people. As part of our People & Property function, our People Services team plays a key role in supporting employees and managers across the full employee lifecycle. We work closely with teams across Reward, Payroll, Recruitment and L&D to make sure every interaction is smooth, helpful and consistent.

Success. The Softcat Way.

There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Help create a brilliant employee experience through accurate, reliable People Services support

As a People Services Coordinator, you'll be at the heart of our team, supporting employees and managers with day to day queries and processes. You'll focus on getting the detail right, providing clear and helpful support, and building your knowledge of People Services in a collaborative and supportive environment.

What you'll be doing

Supporting key People Services processes such as joiners, leavers, absences and employment changes
Maintaining accurate employee data across HR systems, ensuring records and documentation are handled with care
Responding to employee and manager queries through our helpdesk, providing clear and helpful guidance
Supporting benefits and Travel and Expenses administration, including routine queries and updates
Managing your workload effectively and working closely with colleagues across People, Payroll and Reward

What we're looking for

Experience in an HR administration or People Services role
An understanding of employee lifecycle processes and a willingness to learn
Strong attention to detail and a high level of accuracy when working with data
Clear and approachable communication skills with a real focus on helping people
Good organisation skills and the ability to prioritise your work

We know that confidence doesn't always come first, but potential does. So even if you don't meet every requirement, we'd still love to hear from you.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Hybrid working – 3 days in the office and 2 days working from home
Working flexible hours - flexing the times you start and finish during the day
Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

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