Personnel Specialist

About the Company:

Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services and skills that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.

About the Role:

The Personnel Administration Specialist will be responsible for implementing and administering social and medical insurance programs, ensuring compliance with labor laws, and maintaining accurate employee records. This role plays a critical part in supporting employees with HR-related documentation and safeguarding the organization against legal and compliance risks.

Responsibilities:

• Maintain accurate and up-to-date employee records, including personal information and employment history.
• Process and administer employee benefits, such as health insurance—adding new hires and deactivating former employees’ accounts.
• Provide timely support to employees requesting HR letters, experience certificates, debit cards, or medical cards.
• Track and manage all hiring documents submitted by employees and ensure contracts are signed and filed properly.
• Prepare, submit, and archive social insurance forms (Forms 1 & 6) in compliance with labor regulations.
• Ensure strict adherence to labor laws and regulations to mitigate risks and avoid legal issues.

Qualifications:

• University graduate.
• Minimum of 6 months of experience as a Personnel Specialist in a mass hiring company.
• Strong knowledge of labor laws, social insurance, and medical insurance processes.
• Detail-oriented with excellent organizational and record-keeping skills.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.