Pharmacy Manager – Job DescriptionPosition Overview
The Pharmacy Manager oversees the daily operations of the pharmacy to ensure safe, efficient, and compliant delivery of pharmaceutical services. This role includes supervising staff, managing inventory and budgets, ensuring regulatory compliance, and providing high-quality patient care.
Key Responsibilities1. Operational Management
- Manage daily pharmacy operations, workflow, and staffing schedules
- Oversee prescription processing, dispensing accuracy, and customer service standards
- Implement and optimize pharmacy systems, policies, and standard operating procedures (SOPs)
2. Leadership & Staff Management
- Recruit, train, supervise, and evaluate pharmacists and pharmacy technicians
- Provide coaching, performance feedback, and ongoing staff development
- Foster a positive, collaborative workplace environment
3. Clinical & Patient Care
- Ensure accurate and safe dispensing of medications
- Provide patient counseling on prescriptions, medication therapy, and OTC products
- Oversee immunization services and other clinical programs, where applicable
- Address drug-related issues, interactions, and therapy concerns
4. Regulatory Compliance
- Ensure compliance with federal, state, and local pharmacy regulations
- Maintain proper record-keeping for controlled substances, inventory, and audits
- Prepare for and support inspections by regulatory bodies
5. Inventory & Financial Management
- Oversee ordering, receiving, storage, and control of medications
- Manage inventory levels to minimize waste and prevent out-of-stocks
- Monitor financial performance, including budgeting, profitability, and cost control
- Implement strategies to grow pharmacy revenue and enhance operational efficiency
6. Customer & Stakeholder Relations
- Address patient concerns and resolve issues promptly
- Collaborate with healthcare providers, insurance companies, and vendors
- Promote patient safety initiatives and quality improvement programs
QualificationsEducation & Licensure
- Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy (BSc Pharm), depending on region
- Active and unrestricted pharmacist license
- Additional management or business certifications (preferred)
Experience
- Typically 2–5+ years of pharmacy experience (retail or hospital)
- Prior leadership or supervisory experience preferred
Skills
- Strong clinical knowledge and dispensing expertise
- Excellent leadership, communication, and problem-solving skills
- Ability to manage workflow and prioritize tasks efficiently
- Proficiency in pharmacy management systems and technology
- Strong understanding of pharmacy laws and regulations
Work Environment
- Retail, hospital, or specialty pharmacy settings
- Includes supervisory duties, direct patient interaction, and administrative responsibilities
- May require evening, weekend, or holiday hours depending on location
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person