Pledge Operations Manager

The Pledge Operations Manager is responsible for overseeing the daily operations related to pledged assets and collateral management. This role ensures compliance with regulatory requirements, maintains operational efficiency, and supports strategic initiatives to automate and enhance pledge-related processes.

Key Responsibilities:

Business Operations & Strategy Execution

• Lead initiatives to drive revenue growth, enhance client experience, and improve operational efficiency.

• Oversee daily operations related to pledged securities and collateral movements.
• Ensure accurate booking, tracking, and release of pledged assets.
• Monitor collateral sufficiency and margin requirements.

Operational Oversight & Engagement

• Manage workflows for pledge initiation, substitution, and termination.
• Maintain controls to prevent operational errors and mitigate risk.
• Develop and maintain SOPs (Standard Operating Procedures).

Team Leadership & Talent Development

• Lead recruitment, onboarding, and performance management for staff.
• Conduct regular one-on-ones and team meetings to foster engagement and development.
• Drive and implement change management through effective communications, training and coaching.
• Collaborate with senior operations leadership to determine staffing needs and allocate resources.
• Champion a culture of coaching, mentoring, and continuous improvement.

Required Qualifications

• 2+ years management or related experience.
• 2+ years of experience in operations, collateral management, or securities processing.
• Proven ability to lead, partner and influence across various leadership levels.
• Excellent verbal and written communication skills.
• Exceptional organizational, time management, and multitasking abilities.

Preferred Qualifications

• Education: Bachelor's degree or equivalent (4-years)
• Familiarity with broker-dealer operations
• Strong analytical skills and attention to detail.
• Familiarity with common service or operations applications and services.

About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The estimated annual salary for this role is $85,700- $115,700. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full time

Exempt

Business Support & Operations

CLEAR Clearing