Plumbing Manager

Overview:

Plumbing Manager (Residential)

Join Whalen & Ives and take the next step in your career as a Plumbing Manager with a company that truly values strong leadership, technical expertise, and exceptional customer service. We offer a collaborative, growth‑focused environment where your skills directly contribute to team success and operational excellence. If you’re ready to make an impact, develop your leadership potential, and grow with an organization committed to long‑term professional advancement, apply today and become part of a team that invests in your future.

What You’ll Do
Lead, manage, and mentor a team of Plumbing Technicians
Foster a culture of quality, accountability, and continuous improvement
Drive division performance through goal setting, reporting, and team development
Collaborate with sales and marketing teams to increase service opportunities and customer retention
Partner with operations, dispatch, and customer service teams to streamline processes
Improve efficiency through scheduling optimization, workflow improvements, and technician performance tracking
Serve as the subject‑matter expert for residential plumbing installations
Stay current with industry standards, regulations, and emerging technologies
Ensure top‑tier service quality and responsiveness
Resolve escalated customer concerns with professionalism and care
What You’ll Bring
Minimum of 3 years of management experience in residential plumbing
Ability to inspire and drive personal and professional growth among team members
Commitment to delivering exceptional homeowner satisfaction
Strong leadership skills with a proven track record of meeting or exceeding business goals
Detail‑oriented with strong multitasking abilities
Effective presentation skills and comfort speaking to groups
Confident, decisive communication in a fast‑paced, goal‑driven environment
Proficiency with computers and Microsoft Office (Excel, Word, PowerPoint)

Why You'll Love Working Here

Medical, Dental & Vision Insurance – Comprehensive coverage with minimal out‑of‑pocket expenses
Disability & Life Insurance – Financial protection for you and your family
401(k) with Company Match – Competitive retirement savings plan
Paid Training & Career Development – Ongoing professional growth and advancement opportunities
Paid Holidays & PTO – Generous time off to support a healthy work‑life balance
Company Vehicle & Tools – Provided for qualified employees

Compensation & Details

Pay: $100,000 – $120,000 annually (plus performance‑based bonuses)
Job Type: Full‑Time

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Join our team at Whalen & Ives and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!

Whalen & Ives may conduct a pre-employment background check and drug test, subject to applicable laws.

Whalen & Ivcesis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.