Portuguese - English Remote Interpreter

This is a remote position.

• Answer calls professionally, acting according to the Interpreter's code of conduct.
  
• Be always prepared to take notes during a call.
  
• Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). -You will be trained for that.
  
• Rendering all messages accurately and completely, without adding, omitting, or substituting.
  
• Provide the highest level of customer service during interpreting
  
• Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
  
• Go into internal professional training.
  
• Be eager to get new professional certifications.
  
• Communicate and report to your team leader.
  
• Comply with dress code requirements for video remote interpreting.

Requirements

• Fluent in source language (English) and Native in target language "Portuguese".
  
• 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory.
  
• Good knowledge of medical terminology is a plus, but not mandatory.
  
• Awareness in legal terminology is a plus.
  
• International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
  
• High school diploma in your native language.
  
• High emotional intelligence and tolerance to different cultures.
  
• High level of communication, listening, note-taking, and memory retention skills.

Technical requirements:

As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure that your home office will work effectively.

Internet

• Dedicated high-speed, private, and secured internet connection.
  
• Minimum download speed 10 Mbps (megabits per second)
  
• Minimum upload speed 5 Mbps (megabits per second)
  
• Wired Internet, Ethernet Port (Wi-Fi is not allowed)

Systems

• Minimum Windows 10 operating system
  
• Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
  
• 8 GB RAM minimum

Equipment

• Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  
• External monitors and connectors (if applicable).
  
• Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  
• Power adapter plugged in and not operating on battery.
  
• Chromebook, or Mac is not allowed.
  
• USB Headphones Use a noise canceling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.

Benefits

• Fully remote position with a clear schedule.
  
• Full-time position (business and weekend hours).
  
• Immediate availability to start working after onboarding.
  
• Internal Certified training.
  
• Monthly fee payments.
  
• Contract type of employment.