PRO, Admin & IT Senior Executive

Position: PRO, Admin & IT Senior Executive

Location: Dubai, United Arab Emirates

Key Responsibilities:

PRO and Government Liaison:

• Manage visa renewals, PRO services, license renewals, and coordinate with relevant government departments efficiently.
• Handle labor inspections, complaints, and ensure compliance by preparing documentation and advising staff accordingly.
• Support Emiratization initiatives through coordination of meetings, onboarding, and related documentation with stakeholders.
• Liaise and coordinate with legal consultants on all government-related inquiries and correspondence.
• Process and issue NOCs for consulate services, visas, and government department requirements for staff.

Administrative Management:

• Oversee rental contracts including renewals, cancellations, maintenance, document verification, and coordination with real estate agencies.
• Manage telecom services: update portals, handle ticketing, issue new numbers, and process cancellations.
• Coordinate utility connections/disconnections, schedule maintenance, monitor bills, and verify payments.
• Manage day-to-day facility coordination: maintenance, parking, repairs, plumbing, and security-related issues.
• Address daily staff needs, complaints, and queries via email, phone, and face-to-face interactions.
• Monitor Document storage logistics including move-ins, move-outs, and disposals.
• Manage vendor contracts for office maintenance, lease cars, and rent-a-car services.
• Coordinate office events, staff sports activities, including registration, payments, and team management.
• Assist and supervise the admin team with job allocation, reporting, and inter-department coordination.
• Prepare regular reports as advised by headquarters and management.

Information Technology (IT) Responsibilities:

• Manage IT infrastructure including hardware, software, networks, and telecommunications systems.
• Provide technical support for staff computer systems, troubleshoot issues, and coordinate with external IT service providers.
• Handle IT procurement, installations, upgrades, and maintenance.
• Implement and maintain data backup, security protocols, and cybersecurity measures.
• Train staff on IT systems, software updates, and usage policies.
• Ensure compliance with IT policies and work to improve overall technological efficiency.

Experience:

• Minimum 5-7 years of combined experience in PRO, administrative, and IT roles preferably in Dubai or UAE.
• Hands-on experience working with Dubai Now Portal, MOHRE Portal, DNRD, GDRFA, Dubai Police eservices, and DEWA Online Services.

Qualifications:

• Bachelor’s or Master’s degree in any discipline.
• Proficient in Microsoft Office applications (Excel, PowerPoint, etc.) and IT system management.
• Strong verbal and written communication skills in English and Arabic.
• Valid UAE driving license.
• Positive attitude, self-motivated, creative, and a team player.

Requirements:

• Valid attested educational certificates.
• Ready to join within a week.

Application:

Kindly send your CV to:
uae_careers@hmm21.com
aeawy@hmm21.com

Job Type: Full-time