Process Analyst (ERP Frappe, HR Module)

We at Shark Innovation Labs want to expand our team and are looking for recent graduates' industrial engineers for the position of " Process Analyst".

Responsibilities:

· Interact with key stakeholders to get the requirements.

· Elicit and clearly document business and systems requirements.

· Analyze current ("as-is") business processes across various functions.

· Design and propose optimized ("to-be") processes for improved efficiency and effectiveness.

· Document as-is and to-be processes, including process maps and standard operating procedures (SOPs).

· Lead the implementation of new processes, ensuring smooth integration.

· Take ownership of to-be processes, monitoring and refining them as needed.

· Establish metrics and KPIs to track process performance and outcomes.

· Identify opportunities for continuous process improvement.

· Collaborate with cross-functional teams for process alignment and support.

· Provide regular updates and reports on process performance.

· Assist in training team members and provide ongoing support for process adoption.

· Serve as a liaison between stakeholder and delivery team to assist or gather business requirements needed for system modifications, enhancement, and implementations.

· Create and maintain meeting minutes, meeting schedules, project summaries, and updates.

Requirements:

· Fresh graduates having bachelor's degree in Industrial Engineering.

· Proficient in using analytical programs, spreadsheet software and flow-charting tools & Process Optimization Techniques (like Microsoft Excel, Microsoft Power BI, Lucid Charts, Balsamiq etc.).

· Strong analytical and troubleshooting skills

· Excellent verbal and documentation skills.

· Ability to Understand Delegated Objectives.

· Able to professionally conduct meetings with key stakeholders.

· Diligent with objectives and time management.

Job Type: Full-time

Work Location: In person