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Product Analyst, Loyalty
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We re seeking a Product Analyst to join Tabby s Loyalty team, driving how we engage, retain, and grow our customer base. You ll analyze user behavior, define key loyalty metrics, and make insights accessible across the organization.
- Build and refine loyalty metrics to identify growth opportunities and inform decision-making.
- Develop dashboards, data structures, data quality checks, and other solutions to make loyalty insights widely accessible.
- Translate business requirements and questions into clear analytical frameworks, generating hypotheses and actionable insights.
- Partner closely with product, marketing, and engineering teams to collaborate on strategic direction and ad hoc requests.
- Design, execute, and analyze A/B and multivariate experiments to optimize loyalty features, offers, and user journeys.
- Create clear and engaging data visualizations and reports that make complex insights easy to understand.
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