Product Definition Analyst 4

Product Definition Analyst 4

Summary of the Role

Join us as a Product Definition Analyst 4 specializing in Customer Identity and Access Management (CIAM). In this role, you’ll guide the design and delivery of secure, scalable, and user-focused CIAM solutions. You’ll work closely with cross-functional teams to turn business, compliance, and user experience needs into functional designs and configurations across identity platforms.

In This Role You’ll

• Serve as the primary point for CIAM solution design, configuration, and implementation.

• Translate business and regulatory requirements into CIAM use cases, flows, and policies.

• Define and validate customer journeys such as registration, login, consent, Multi-Factor Authentication (MFA), and account recovery.

• Collaborate with product owners, architects, and developers to ensure functional alignment and compliance.

• Document functional specifications, data flows, and integration mappings.

About the Ideal Candidate

• Good understanding of CIAM concepts including authentication, authorization, Single Sign-On (SSO), Multi-Factor Authentication (MFA), consent, and federation.

• Experience with widely used CIAM platforms such as Okta, ForgeRock, Ping Identity, Auth0, or Azure Active Directory (Azure AD).

• Familiarity with standards such as OAuth 2.0, OpenID Connect (OIDC), Security Assertion Markup Language (SAML), and System for Cross-domain Identity Management (SCIM).

• Ability to interpret and document business requirements and workflows clearly.

• Effective stakeholder management and collaboration skills.

Additional Experience

• Knowledge of API security, fraud detection, or identity proofing solutions.

• Experience with cloud Identity and Access Management (IAM) and automation tools.

• Familiarity with customer-facing digital transformation programs such as lead-to-cash or e-commerce.

Education

Relevant certifications (e.g., Okta Certified Professional, ForgeRock Specialist, Ping Identity Certified) are welcome but not mandatory.

What We Can Offer You

• A critical mission and purpose – At Amadeus, you'll power the future of travel with a meaningful mission.

• A truly global DNA – Our people, business, and culture are globally connected.

• Great opportunities to learn – From on-the-job training to formal learning programs.

• A caring environment – Supporting both professional growth and personal well-being.

• A complete rewards offer – Including salary, bonus, caregiving, and health benefits.

• A flexible working model – Work where and how you perform best.

• A diverse, equitable, and inclusive community – Fostering belonging and fair treatment.

• A reliable company – Built on trust and long-term relationships.

Diversity & Inclusion