Product Owner

Sunday 05 April 2026 Hybrid Working The purpose of the Product Owner is the overall ownership for a single product backlog which contains 2-3 features, journeys or technology components. They are typically a Lab or Team Lead (containing 2-3 Feature or Component teams), reporting into the Business Platform Lead or Lab Lead. This role is responsible to oversee the release of incremental value within an overall product, with the primary aim of delivering value to customers and stakeholders by ensuring the team focuses on the right priorities.

Role responsibilities:

• Supports development of Lab or Team OKRs and provides product performance and benefits realisation data
• Defines user-stories at Lab or Team level to meet customer needs
• Works with Customer Journey Manager to analyse user stories for customer journey improvements
• Shapes Product vision and roadmap at Lab or Team level
• Prioritises, refines and manages Lab or Team Product backlog
• Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO’s are accountable but activities to be delivered by the whole ‘team’.
• Plays a role in developing capabilities within their functional area and invests in personal and team growth through mentoring and other informal methods
• Works with Integrators when change is particularly large

Additional responsibilities for Technical Lab or Team Product Owners:

• Owns and manages the product backlog for a Group-wide technology asset
• Develops technical design for the product
• Delivers against a product budget, performing financial and data analysis
• Manages all product risk
• Defines the segmentation and supplier strategy
• Environment Planning and other technical activities

• Previous experience as Product Owner in an AI/Machine Learning team is essential.
• Experience of delivering in teams driving forward a clear product vision, shape and manage product backlogs with a focus on achieving agreed outcomes and deliverables.
• Experience working with technical and cross-functional teams to deliver change.
• Experience tackling complex problems and breaking them out into a roadmap of viable solutions.
• Experience of crafting a phenomenal team environment that attracts and retains talent.
• Strong influencing skills to achieve alignment up, down and across the organisation.
• Strong on dependency management and effective resolution.