Product Planning Supervisor

Job Purpose / Role Summary :

• The role aims to ensure accurate demand forecasts, achieve optimal inventory levels, and
  
  

secure product availability across all channels (showrooms, e-commerce, key accounts).

The supervisor closely coordinates with Sales, Purchasing, and Logistics teams to support

sales targets, improve service level, and enhance inventory turnover.

Main Responsibilities and Tasks :

• Supply Planning and Replenishment
• Convert approved demand plans into supply and replenishment plans for warehouses
  
  

and branches.

• Plan purchase orders and supply quantities in coordination with Purchasing to ensure
  
  

product availability within lead time.

• Ensure optimal stock levels for each item / location / channel with a focus on fast- and
  
  

slow-moving items and A/B/C classification.

• Manage safety stock levels and reorder parameters in the ERP D365 system based on
  
  

demand variability and supplier performance.

• Follow up on open purchase orders, incoming shipments, and delayed orders with
  
  

suppliers and Logistics to avoid availability gaps.

• Use statistical forecasting tools / Excel / ERP reports to build demand forecasts and
  
  

validate them.

• Discuss and review forecasts with Sales, Marketing, and Category Management through
  
  

demand review / S&OP meetings.

• Monitor forecast accuracy and bias
• Coordinate with Product Management, branches, and Marketing regarding launch
  
  

quantities, display quantities in branches, and allocation of promotional quantities.

• Monitor aging and slow-moving stock and propose actions (promotions, inter-branch
  
  

transfers, bundling, returns to supplier, write-off) to reduce obsolescence.

• Reporting, Analysis and Continuous Improvement
• Prepare regular reports including forecast accuracy, service level / order fill rate, product
  
  

availability, stock aging, days of coverage, and OTIF.

• Analyze causes of stock-outs or excess stock and propose corrective actions and
  
  

solutions.

Minimum Requirements

Education :

• Bachelor's degree in Supply Chain Management, Business Administration, Commerce, or
  
  

a related field.

Work Experience

• 3 to 5 years of experience in demand planning or supply planning
• Preferably previous experience in a retail environment or home appliances / consumer
  
  

electronics / FMCG.

• Experience in dealing with multiple channels (retail showrooms, e-commerce, key
  
  

accounts / wholesale).

Technical Skills

• Strong analytical and problem-solving skills with high attention to detail
• Good knowledge of demand and supply planning concepts (forecasting, safety stock,
  
  

lead time, minimum order quantity, etc.).

• Excellent command of Microsoft Excel and reporting tools
• Preferably familiar with Microsoft Dynamics
• Familiarity with the S&OP process and basic statistical concepts for demand forecasting
  
  

Behavioral Skills and Competencies

• Strong communication and coordination skills with various departments
• Ability to discuss and review forecasts with Sales teams in a constructive way
• High level of responsibility and sense of urgency without losing focus
• Ability to work under pressure and manage multiple priorities and deadlines
• Supervisory and coaching skills in case of having a planning team under supervision
  
  

Languages

• Very good command of English (reading, writing, and speaking)
• Proficiency in Arabic is an essential requirement