Production Manager – Cake, Chocolate & Catering

To oversee and manage the entire production process for cakes, chocolates, and catering services, ensuring high-quality output, efficient operations, and timely delivery while maintaining food safety and cost control.

Key Responsibilities:

Production Management

• Plan, organize, and supervise daily production activities across cake, chocolate, and catering sections.
• Ensure consistent quality, taste, and presentation of products in line with brand standards.
• Monitor workflow and allocate resources (staff, equipment, ingredients) effectively.
• Coordinate with chefs, chocolatiers, and catering teams to fulfill retail, wholesale, and special event orders.

Quality & Food Safety

• Enforce hygiene, sanitation, and HACCP/food safety standards at all times.
• Conduct regular quality checks on raw materials, in-process, and finished products.
• Implement and monitor standard operating procedures (SOPs).

Team Leadership

• Supervise and train staff in all production units (pastry, chocolate, catering kitchen).
• Foster teamwork, discipline, and professional growth among staff.
• Schedule shifts and manage workforce to meet production demands.

Cost & Inventory Control

• Manage inventory of raw materials, packaging, and equipment.
• Control wastage and optimize ingredient usage to maximize profitability.
• Prepare and monitor production budgets and cost reports.

Coordination & Reporting

• Work closely with Sales, Events, and Marketing teams to meet customer requirements.
• Ensure smooth execution of catering events and bulk orders.
• Provide regular reports on production output, quality issues, and operational efficiency.

Qualifications & Skills:

• Bachelor’s degree or diploma in Culinary Arts, Food Production, Hotel Management, or related field.
• 7–10 years of experience in food production, with at least 3–5 years in a managerial role.
• Strong knowledge of bakery/pastry, chocolate production, and large-scale catering operations.
• Excellent leadership and people management skills.
• Strong organizational and time-management abilities.
• Knowledge of food safety regulations and HACCP implementation.
• Financial acumen for budgeting, cost control, and inventory management.

Job Types: Full-time, Permanent