Program Assistant - Parks Department

PLEASE NOTE: This is a casual position, less than 1200 hours per year. Typical hours will include approximately 3 days per week during peak season (May 1 – September 1) and approximately 2 days per week during the off season, as well as coverage for illness and vacation.

Wage as of 7/1/26: $24.21 to $27.40/hr

GENERAL FUNCTION
This position acts as the primary receptionist for the Parks and Forestry Department, providing exceptional customer service by professionally and effectively communicating with the public in person, on the telephone, via email, and social media. This position is also responsible for promoting and marketing the Parks and Forestry Department.

RESPONSIBILITIES
A. ESSENTIAL FUNCTIONS
1. Act as office receptionist, which includes, but is not limited to:
a) Communicate with the public at the front desk or via telephone, email and social media. Provide exceptional customer service in a pleasant and professional manner.
b) Utilize the online reservation system for processing and retrieving camping and shelter reservations and sell permits and passes. Create reservation calendars and reports for field staff, as necessary.
2. Promote and Market the Parks and Forestry Department in the following ways: Assist in creating and distributing press releases; edit website, Facebook and Instagram; update the Parks and Forestry brochures and solicit ad sponsors; and create PowerPoint presentations and other promotional materials as needed.
3. Ensure completion of special use permits and corresponding documentation for new and annual events.
4. Perform general office duties such as typing, filing and duplicating of material, opening and distributing mail, and other duties as assigned.
5. Responsible to know and practice the Safety Policies of the County. Perform all job tasks in a safe and prescribed manner.
6. Must be familiar with and exemplify the Wood County Core Values and serve with courtesy and respect in accordance with the Wood County Code of Conduct.

B. OTHER JOB DUTIES
1. Assist in preparing agendas, packets, and minutes for various Department and Committee meetings.
2. Assist in accounts payable and accounts receivable procedures.
3. Maintain Powers Bluff tow ticket inventory.
4. Maintain and download photos, slides, etc., for promotional presentations.
5. Inventory, maintain, and purchase office supplies, as needed.
6. Any other duties may be assigned.

EXPERIENCE, TRAINING, QUALIFICATIONS

High school diploma or its equivalent required, supplemented by completion of administrative professional and/or marketing course work, or a minimum of three (3) to five (5) years administrative professional and/or marketing experience required. Typing skills of 45 w.p.m. preferred. Ability to operate a personal computer and software (Microsoft Office, and other software as required) and the ability to learn any upgrades and changes which may occur. Accuracy and attention to detail essential, as is the ability to prioritize workload. Basic everyday living skills are needed, as is the ability to understand and follow oral and written directions. The ability to read, write, add, and subtract are necessary for reports and bookkeeping purposes. Must possess exceptional customer service skills; ability to deal professionally and effectively with the general public in person and on the telephone.

Basic office equipment used: computer and multi-functional printer, multi-line telephone, and laminator.

Job Type: Part-time

Pay: $23.74 - $26.86 per hour

Expected hours: 12 – 23 per week

Benefits:

• Employee assistance program

Work Location: In person