Project Engineer 1

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

The Project Engineer 1 is responsible for executing technology solutions across multiple client environments, delivering a high level of customer satisfaction. This role focuses on hands-on project execution — partnering with Project Consultants and Project Managers to ensure work is completed within defined scope and budget, while minimizing client impact during implementations.

Greystone Technology is looking for creative, self-accountable IT professionals to engage in our fast-paced, people-driven service model. Average IT people tend to be great at solving technical issues, but poor at understanding the true problems that need to be solved.

We’ve redesigned the way technology services are provided – from the ground up. We don’t start with solutions; we start with questions. Lots of them. Then we listen. Service providers have a well-earned reputation for sharing the answer before knowing the problem, resulting in businesses getting solutions they don’t need to problems they don’t have.

If you think differently, solve creatively, and love to connect with people, we want you to join our mission of digging deep and proving how meaningful IT services can be. It’s as common sense as it is revolutionary.

We are looking for a Project Engineer 1 to join our IT Project Services team. This role will need to be located in our Colorado Front Range region.

The Project Engineer 1 is responsible for executing technology solutions across multiple client environments, delivering a high level of customer satisfaction. This role focuses on hands-on project execution, partnering with Project Consultants and Project Managers to ensure work is completed within defined scope and budget, while minimizing client impact during implementations. This includes, but isn’t limited to:

Core Responsibilities

• Maintain a minimum of 6.5 billable hours per day through project tasks, meetings, and documentation

• Work with Project Managers and Consultants to ensure tasks are completed as scheduled, or independently when required

• Upgrade, configure, install, and test new technology solutions

• Prepare cutover checklists for project go-lives

• Minimize client impact during implementations and support end users during project changes

• Escalate to Project Consultants when needed; max 1 hour working on a project task before escalating

• Follow established project plans and technical specifications provided by Consultants and Project Managers

• Monitor project hours early to adjust or reassign tasks, maximizing project efficiency

• Identify and call out out-of-scope work for Change Requests

• Collaborate with Consultants on project flow and determine what can be completed within schedule

• Participate in project meetings (internal and client-facing)

• Review open tasks in PM Tracking Tool; schedule yourself for available work when calendar is open

• Engage in internal Greystone activities: Arcs, Ringers, team meetings, Sales Ops, and other applicable sessions

• Support the Project Team by creating and managing project SOPs

• Partner with assigned Project Consultant for guidance on projects and scopes of work

• Build new technical skillsets through research, education, and shadowing Consultants on unfamiliar project types

• Provide timely and accurate status updates to clients and project managers

• Ensure thorough documentation of project tasks and changes, keeping the team informed of progress

• Keep task statuses current in PM Tracking Tool; ensure all tasks are completed by their due date

• Ensure all methods and automations for cloud technology are shared with the team

• Create extensive documentation for continual management of new technologies deployed to client environments

Key Expectations

• Target 6.5 billable hours/day; timesheets reflect an 8-hour day (40/week)

• Track time daily; submit timesheets weekly

• Work hours generally 8 AM–5 PM MT with flexibility based on team needs

• After hours and weekend work is possible; team members are given comp days to ensure work-life balance

• Available via Teams during the workday

• Time in offices and on-site with clients expected to facilitate implementations

Preferred Skills & Experience

• Undergraduate degree or equivalent experience in Computing, Engineering, MIS, or Information Science

• 3+ years of technical support experience

• Experience implementing Microsoft Azure and Microsoft 365 solutions based on client needs

• Strong experience with server and storage solutions (Examples: Dell, HP, EMC, EqualLogic, OpenStack, etc.)

• Proficiency across virtualization platforms: VMware, Hyper-V, Horizon View, Citrix, VDI solutions

• Understanding of emerging technologies: hyper-convergence, SD-WAN / SASE, hybrid and full cloud solutions, AI/LLM integrations

• Experience with firewalls, switches, and VLANs using products such as SonicWALL, Cisco, UniFi, Fortigate, etc.

• Familiarity with common MSP tooling: RMM, PSA, MDM, ticketing systems, and scripting (Batch/PowerShell)

Bonus: Relevant industry certifications (Azure, M365, VMware, networking, etc.) are valued but not required. We're looking for subject matter experts who can demonstrate deep technical knowledge.

Preferred Attributes

• Ability to understand how technology impacts businesses and translate that into actionable solutions

• High level of flexibility, independence, and critical thinking

• Willingness to roll up sleeves and work alongside a small, dedicated team

• Empathy for clients and what they're going through

• Curiosity about technology with the motivation to learn independently

• Professional confidence and excitement about solving problems

• Strong documentation skills and ability to exhaust resources before escalating

• Openness to feedback and ability to learn from experience

• Strong organizational and detail-oriented workflow

Some of the things our team members enjoy, include:

• Competitive wages | The compensation range is expected to start at $80,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.

• Hybrid work environment. We encourage our team members to work where they are most effective whether it is at home, the office, or at a client site.

• Gas card. Fill up your tank on us while you're out visiting client sites

• Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer matching

• Maternal and paternal leave

• Very generous paid time off program that is unique to the IT industry

• Sustainable work-life balance and flexibility

• Yearly work anniversary rewards

We’re looking for smart, highly skilled, passionate people to help us do something daring, difficult, and incredibly rewarding. If you are ready to learn, be inspired, solve problems, grow professionally, and unleash your talent. Come as you are and apply today!

How to Apply:

We get a lot of job applications and unfortunately, most of them get nothing more than a quick once-over. Please include the usual - a resume and a cover letter, and anything else that will show us that you are interested in and qualified for this specific position. Tell us stories. Show us as much as you can about who you are. Make us panic about the fact that we haven't already hired you. Learn to use Facebook privacy settings or better yet just un-tag yourself in that one picture (you know which one) and then become a fan of our page. Tell us your salary requirements and what kind of cookies we should bake for you on your birthday.

How to Apply for Internal Role:

Interested in another role at Greystone? Please review the following guidelines to successfully apply for an internal role. Before applying, kindly inform your leader of your intention to pursue the role. Craft and upload a concise cover letter, articulating your interest in the role at Greystone and highlighting what you’ve accomplished in your current position at Greystone. Add some of your flare into the cover letter! Skip the resume this time; we've got it covered. Once you hit submit, our People team will reach out. We're thrilled about the potential growth opportunity for you!

Afraid you’re missing a technological requirement? Apply anyhow. We’re probably okay with teaching you some stuff if you’re as obsessive about customer service as we are.

Greystone Technology is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Greystone recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Who We are:

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. ( Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter .

New Charter Technologies is committ e d to cr e ating an inclusiv e e nvironm e nt and is proud to b e an e qual opportunity e mploy er. New Charter re cruits, e mploys, trains, comp e nsat e s, and promot e s r e gardl e ss of rac e , color, r e ligion, s e x, s e xual ori e ntation, g e nd e r id e ntity, national origin, v e t eran, or disability status.