The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams.
Roles & Responsibilities
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Single point of contact for the customer during the execution phase of their home interiors.
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Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
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Receive materials from Warehouse and to validate the same as per Order / BOQ.
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Day today coordination and foster teamwork between all the project stakeholders.
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Share the daily progress report for the installation works with the customer.
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Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
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Directing the Installation team simultaneously to safely execute the work according to the design plan.
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Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
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Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.