Project Manager (Account Manager)

Summary: As a Project Manager within the Creative Marketing Operations function, you ll play a key role in managing the end-to-end lifecycle of creative assets for all brand touchpoints. You will own the planning, organization, and tracking of campaign and content asset requests, ensuring alignment across marketing, creative, production, and cross-functional teams.

This role requires a highly organized and proactive individual who thrives in a fast-paced environment and can manage multiple deadlines while keeping stakeholders aligned and accountable. You ll report into both Creative and Marketing, acting as the connective tissue between strategy and execution.

Essential Duties and Responsibilities:

Project/Traffic Management

• Collaborate closely with the marketing team and various markets to consolidate their asset requirements for each launch.
• Manage the traffic of all upcoming asset requests and brief the relevant teams.
• Lead cross-functional project communication, ensuring key stakeholders are aligned on timelines, deliverables, and priorities.
• Build and maintain a centralized asset tracker to monitor timelines and progress across all projects and channels.
• Provide weekly tracker updates, informing the team of the current status, any urgent requests, or delays.
• Coordinate with marketing, production, NPD, design, photo, and video teams on asset deadlines.
• Proactively follow up with relevant teams for any missing information.
• Work closely with the post-production team, retouchers, and editors to set deadlines and ensure they are met.
• Ensure timely delivery of assets by aligning teams on deadlines and holding them accountable.

Asset Organization

• Oversee and maintain an organized digital asset management system (e.g., Dropbox), ensuring assets are easily accessible, tagged, and categorized correctly.
• Collaborate with creative and production teams to ingest and properly archive new content as it s developed.
• Ensure the digital asset library remains up to date at all times and is reflective of the latest materials
• Coordinate with the creative teams to categorize and organize new assets.
• Support the team in managing project folders, version control, and archiving completed campaigns for future reference.

Usage Rights Management

• Collaborate with the Creative Production and Legal teams to ensure proper usage rights for all models, music, photographers, and talent involved in content creation.
• Track and regularly update the usage rights database, including photography, music, and talent clearances, ensuring global teams are informed of any expirations or limitations.

• 7+ years of experience in project or account management, ideally within a beauty, fashion, or creative agency environment
• Strong understanding of creative production processes (photo, video, design, post-production)
• Proficient in project management tools (e.g., Asana)
• Experience managing digital asset libraries and DAM systems
• Strong organizational and multitasking abilities.
• Strong communication skills - able to manage up, down, and across with confidence
• Comfortable in a fast-paced, high-volume creative environment