Project Manager and Lead Instructional Designer

Project Manager & Lead Instructional Designer (1 FTE)

Major Duties and Responsibilities:

• Oversee Instructional Design Activities: Lead the end-to-end instructional design process, ensuring that all training materials are grounded in adult learning theory and aligned with Metro’s requirements and technical competencies.
• Ensure Alignment with Learning Objectives: Collaborate with SMEs and stakeholders to define clear, measurable learning objectives and ensure all instructional content supports desired performance outcomes.
• Manage Project Timelines and Milestones: Develop and maintain detailed project plans, track progress against key milestones, and address risks or delays to ensure timely delivery of training products.
• Engage in Proactive Stakeholder Communication: Maintain regular communication with stakeholders to provide project updates, gather feedback, and ensure alignment with strategic training goals and operational needs.
• Conduct Quality Assurance Reviews: Implement and oversee quality assurance processes to review instructional materials for accuracy, consistency, accessibility, and instructional effectiveness before deployment.
• Coordinate Cross-Functional Teams: Serve as the primary liaison between instructional designers, SMEs and multimedia developers to ensure cohesive collaboration and communication throughout the project lifecycle.
• Monitor and Report on Project Performance: Provide regular updates to leadership on project status, resource utilization, and outcomes, using data to inform decisions and continuous improvement efforts.
• Support Evaluation and Continuous Improvement: Guide the development and implementation of
• training evaluation strategies, analyze feedback and performance data, and lead efforts to refine and enhance instructional programs.
• Project Management: Serve as the project manager and primary point of contact with Metro’s COTR/Project Manager for the contract.

Minimum Qualifications:

• Master’s degree in Instructional Design, Education, or related field
• 7+ years of experience in instructional systems design
• 4+ years of experience in project management and stakeholder communication
• 2+ years of experience leading a team
• Proficiency in ADDIE methodology
• Familiarity with adult learning theory and instructional technologies
• Proficiency in Adobe Captivate (Classic and/or New version)
• Experience with technical training programs
• Knowledge and experience with Web Content Accessibility Guidelines (WCAG) version 2.2
• Experience holding working sessions with executives and senior leadership
• Experience designing multi-week training programs for new employees
• Experience designing continuing education tracks for existing employees

Preferred Qualifications:

• Project Management Certification (PMP or similar)
• Experience with transit technical training programs

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Master's (Required)

Experience:

• Instructional systems design: 7 years (Required)
• Project management: 4 years (Required)
• ADDIE methodology: 3 years (Required)
• Transit technical training programs: 3 years (Required)

License/Certification:

• PMP (Preferred)

Work Location: Hybrid remote in Washington, DC 20024