Transportation Instructional Designer

Instructional Designers (10 FTEs)

Major Duties and Responsibilities:

• Design and Develop Instructional Content: Create engaging and effective learning materials, including presentations, handouts, CBT modules, and job aids, using established templates and design standards.

• Apply Instructional Design Principles: Develop content that aligns with adult learning theory and instructional best practices, ensuring clarity, accessibility, and learner engagement.

• Engage in Proactive Stakeholder Communication: Maintain regular communication with stakeholders to provide project updates, gather feedback, and ensure alignment with strategic training goals and operational needs.

• Manage Project Timelines and Milestones: Develop and maintain detailed project plans, track progress against key milestones, and address risks or delays to ensure timely delivery of training products.

• Collaborate with Subject Matter Experts (SMEs): Work closely with SMEs to gather technical content, clarify complex information, and translate it into learner-friendly formats that meet training objectives.

• Review and Quality Assurance: Lead content reviews to ensure accuracy, consistency, and alignment with learning goals, incorporating feedback from stakeholders.

• Contribute to Evaluation Efforts: Collect and organize learner feedback and assessment data to support the evaluation of training effectiveness and identify areas for improvement.

Minimum Qualifications:

• Bachelor’s degree in instructional design, education, or related field

• 3+ years of experience in instructional design

• Familiarity with adult learning theory and instructional technologies, including ADDIE

• Experience with technical training programs, with a preference for transit

• Knowledge and experience with Web Content Accessibility Guidelines (WCAG) version 2.2

• Experience with Learning Management System platforms and authoring tools including Adobe Captivate (Classic and/or New version) and InDesign

• Experience holding working sessions with SMEs.

Preferred Qualifications:

• Project Management Certification (PMP or similar)

• Experience with transit technical training programs

Job Type: Full-time

Pay: $90,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• There will be occasional on-site meetings at WMATA locations. Are you within the DMV area and able to travel periodically to these on-site meetings?

Work Location: Remote