Project Manager – Payments & Product Enablement (Contract Role)

Project Manager – Payments & Product Enablement (Contract Role)

We are seeking an experienced contractor to lead the technical and commercial enablement of Client Direct products (e.g., Alias Directory, AFT – Account Funding Transaction, OCT – Original Credit Transaction), while also managing the sales acceleration program.

The ideal candidate will bring strong project management expertise, a solid understanding of payment products and API-based integrations, and the ability to drive end-to-end commercial and technical initiatives.

Key Responsibilities:

A. Project Management & Stakeholder Engagement

• Prepare and document Business Requirement Documents (BRD) for product enablement.
• Manage internal documentation and approval processes (NPDD, compliance, etc.).
• Lead cross-functional risk assessments across Risk, Fraud, IT, Operations, AML, and Compliance.
• Drive end-to-end project management, ensuring timelines, dependencies, and deliverables are tracked.
• Coordinate with internal stakeholders and client teams to ensure alignment.
• Maintain project dashboards, reports, and issue logs.

B. Technical & Product Enablement:

• Lead technical enablement of Client Direct capabilities (Alias, AFT, OCT).
• Collaborate with IT teams, vendors, and solution architects on API integrations and data flows.
• Review functional and solution design documents.
• Support developer portal setup, API provisioning, and configuration.
• Define customer journeys and operational workflows.
• Oversee SIT/UAT testing and validation prior to go-live.

C. Go-to-Market & Commercial Launch:

• Lead commercial launch planning, including internal communication and training
• Develop sales enablement materials (FAQs, guides, customer content)
• Ensure alignment between technical readiness and business rollout
• Track adoption metrics and transaction performance post-launch

D. Sales Acceleration Program (PMO):

• Design and execute annual campaign strategies based on customer insights.
• Build business cases, ROI projections, and campaign plans.
• Manage campaign execution and ensure compliance.
• Track performance and generate post-campaign insights and optimization plans.
• Continuously improve program effectiveness through data-driven decisions.

Qualifications & Experience

• Proven experience in payments, fintech, banking, or card schemes.
• Hands-on experience delivering technical implementations (end-to-end).
• Exposure to remittance or real-time payments is an advantage.
• Experience in marketing campaigns or sales enablement is preferred.

Key Requirements

• Experience in GCC banking or financial services environment preferred.
• Ability to collaborate across Product, IT, Risk, Compliance, and Marketing teams.
• Strong focus on delivery, execution, and outcomes.