Project Manager - ServiceNow Development

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Project Manager - ServiceNow Development for a Full-Time position.

Job Summary:

NuAxis Innovations is seeking a seasoned Project Manager to lead ServiceNow development and deployment efforts supporting the expansion of the HR Service Delivery (HRSD) platform at an enterprise level.

Key Responsibilities:

• Lead the end-to-end delivery of ServiceNow HRSD and ITSM modules including planning, execution, and transition to operations.
• Manage a cross-functional team of developers, administrators, business analysts, and organizational change management specialists.
• Coordinate with stakeholders to ensure alignment with mission needs and technical requirements.
• Oversee Agile ceremonies and ensure sprint deliverables meet quality and compliance standards.
• Track project milestones, risks, and dependencies using ServiceNow SPM and other PM tools.
• Ensure compliance with federal frameworks (e.g., ISO 20000, CMMI Level 3, ITIL v4).

Required Qualifications:

• 6+ years of project management experience, including 2+ years leading ServiceNow implementations.
• Proven experience managing federal IT projects
• Strong understanding of ServiceNow HRSD, ITSM, and SPM modules.
• Familiarity with Agile, CX, and ethnographic design principles
• PMP or CSM certification preferred.
• Excellent communication and stakeholder engagement skills.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More

NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

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