property management (sales & Admin)

Operations Manager – Real Estate Brokerage

Dubai, UAE
Al Ruwad Real Estate
Full-Time

About the Role

Al Ruwad Real Estate is looking for a commercially driven and operationally strong Operations Manager to oversee brokerage operations, property management activities, compliance, and revenue monitoring.

This is a hands-on role for someone who understands the Dubai real estate market and can independently manage operations while supporting sales growth.

Key Responsibilities Brokerage & Sales Operations

• Monitor daily sales and leasing activities.
• Track agent pipelines, deal stages, and closures using Excel.
• Ensure timely processing of Form A, B, F and tenancy contracts.
• Support agents in documentation and compliance.
• Monitor revenue targets and commission calculations.

Property Management

• Oversee leasing cycle from listing to renewal.
• Ensure occupancy rates are maintained at optimal levels.
• Monitor rental collections and follow up on outstanding payments.
• Coordinate maintenance requests and vendor follow-ups.
• Maintain updated landlord and tenant records.

Admin & Regulatory Compliance

• Ensure adherence to RERA and Dubai Land Department regulations.
• Review advertisements and listings for compliance.
• Maintain broker license validity and company documentation.
• Keep transaction files organized and audit-ready.
• Avoid fines or regulatory penalties.

Client & Landlord Relations

• Act as point of contact for landlords and key clients.
• Handle escalations professionally.
• Maintain strong relationships to support retention and repeat listings.
• Support landlord reporting and performance updates.

KPIs

• Monthly revenue performance
• Occupancy & renewal rates
• Rental collection efficiency
• Deal processing turnaround time
• Compliance accuracy (zero penalties)
• Agent performance tracking

Requirements

• 3–5+ years experience in Dubai real estate brokerage.
• Strong knowledge of RERA, DLD, Ejari processes.
• Strong Excel reporting capability.
• Ability to work independently with minimal supervision.
• Strong negotiation and problem-solving skills.
• Commercial mindset with focus on revenue.

Compensation

• Fixed Salary (Based on Experience)

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month