Property Manager

POSITION: Full-time Property Manager of a new 85-unit multifamily, Tax credit property in Mountain View, CA

COMPENSATION: $77,157/Year + 3-bedroom Rent-free Apartment (subject to occupancy and regulatory standards)

BENEFITS: Health, dental, vision, FSA, EAP, Life Insurance, LTD, Education Assistance, 401(k), paid Sick Leave, Vacation, and Holidays.

Charities Housing's mission is to develop, own and manage the highest quality affordable housing for extremely low and very low-income individuals, families, and those in our community with special needs. For over 30 years, through service-enhanced property management and structured resident involvement, Charities Housing has fostered and supported the highest standards of human dignity in our communities. The culture at Charities embraces a respectful, diverse, and empowered environment. We value a healthy work-life balance and encourage everyone to speak up and step up. Growth, mentorship, and training are priorities for our teammates. We like to think outside the box and keep our entrepreneurial spirit alive and strong as the company continues to grow. We believe in working hard, but also having fun along the way and celebrating our accomplishments.

This position offers a 4% of annual salary sign-on bonus for new hires!

**Selected candidate will be required to live onsite.**

SCOPE: Successfully lease-up, manage and maintain 85 Tax Credit units at The Montecito, a new multifamily development in the city of Mountain View, in Santa Clara County. This community will house 42 Rapid Rehousing households; 39 Project-based Voucher families; and three 50% AMI non-layered Tax Credit units. Maintains property rentals by marketing and filling vacancies; preparing and enforcing leases; conducting house meetings, maintaining and securing premises in accordance with LIHTC policies and procedures, Santa Clara County Housing Authority mandates, Charities Housing regulations, jurisdictional partners and HUD funding requirements.

SUPERVISION REQUIRED:

Receives direct supervision from the Regional Portfolio Manager and may receive direction from higher level positions. Provides general supervision to the Assistant Manager, Maintenance, Janitorial, and emergency contacts and may provide general supervision to lower-level positions.

PREREQUISITES:

Education: High school diploma or equivalent. A Bachelor's degree is preferred.

Qualifications: TCS (Tax Credit Specialist) and COS (Certified Occupancy Specialist), or BOA Blended Occupancy Specialist Designations, or ability to obtain within six months of employment; YARDI Voyager experience a plus.

Experience: Must have prior property management experience with at least two years at a Tax Credit property. Additionally, a minimum of three years' experience performing on-site property management and administrative duties as a Property Manager. TCAC experience required. Experience with Permanent Supportive Housing/Rapid Rehousing populations strongly preferred. Prior property lease-up experience desired.

Ability: Must show ability to keep records, demonstrate supervisor qualities, and enjoy working with others.

Attitude: Must be self-motivated, cooperative, personable, and empathetic to human needs.

Organization: Must be well organized and have the ability to prioritize duties and responsibilities, ability to multi-task, and deal effectively and professionally with people and work in a fast-paced office environment.

Languages: English/Spanish Bilingual a plus.

ESSENTIAL JOB FUNCTIONS:

The following duties are normal for this position but this list is not to be deemed all-encompassing. Other duties may be required and assigned.

Operations:

• Applies applicable rental rates in accordance with program guidelines and negotiates with the Housing Authority to ensure subsidies represent market changes.
• Maintains and administers waiting list. Shows units to prospective tenants, answers tenant selection process questions and provides applicants with necessary materials for leasing.
• Administers and reviews criminal/credit background checks on all applicants, handles the process in accordance with legal requirements and determines eligibility of each applicant.
• Conducts initial and annual recertification for The Montecito residents and the group of scattered senior homes.
• Processes all applications; forwards approved applicants to the Housing Authority for Project Based subsidized units (when applicable).
• Maintains physical tenant files in compliance with the affordable housing programs applicable to the property.
• Maintains software systems, namely Yardi up to date.
• Submits weekly and monthly operations reports to Regional Manager and corporate staff and Director of Property Operations as requested or required.
• Conducts move in and move out inspections, prepares turnovers in a timely manner and documents all activity in tenant file, communicate with Housing Authority (PBV/HCV units only) and all other parties involved with notices to vacate and when units are vacated.
• Works with our designated attorney on unlawful detainers (evictions) when applicable after notifying and receiving approval from the Regional Manager.
• Investigates and resolves tenant complaints by enforcing the lease agreement and house rules.
• Documents lease violations and issues appropriate notice to tenants including but not limited to termination notices while always adhering to Fair Housing standards.
• Collects operational data, prepares reports for management and City jurisdictions, and meets with in house auditors and annual city staff auditors as required.
• Collaborates with service providers in an effort to retain and enhance the residents' living experience.
• Perform other duties as requested by Supervisor.

Financial:

• Establishes a timely rent collection process, bills late fees, and serves proper rent or other legal notices to processes for eviction when needed.
• Post rents into Yardi on a timely basis.
• Maintains low to zero bad debt.
• Maintains up-to-date tenant ledgers.
• Processes rent changes when applicable in a timely manner.
• Participates in the preparation of the annual budgets, scheduling expenditures, analyzing variances and initiating corrective action.

Maintenance:

• Conducts annual unit inspections.
• Prepares work orders in Yardi, schedules the work, and closes work orders in the system upon work completion.
• Ensures that work orders are prioritized and addressed timely.
• Solicits and reviews vendor proposals and contracts for Regional Manager approval.
• Ensures that security and fire & safety devices are properly maintained and up-to-date.
• Ensures that all common areas of the properties are well-kept and properly maintained.
• Manages the preventative maintenance schedule and work for all sites.

PHYSICAL REQUIREMENTS:

• Driving or ability to travel between different locations.
• Extensive computer and telephone use; sitting at desk for extended periods of time.
• The ability to lift/move/carry up to and including 25 pounds.

The above is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

We are looking to make an immediate hire. This position will remain open until it has been filled. If we receive resumes from qualified candidates, we reserve the right to start the hiring process at any time.

Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Principals only. No calls please. We will only respond to those persons who are deemed qualified at the sole discretion of Charities Housing. For more information about Charities Housing, please visit our website www.charitieshousing.org

No relocation will be provided.