Public Health Performance Analyst

Agency

Dept of Health and Human Services

Division

Public Health

Job Classification Title

Program Analyst I (NS)

Position Number

65037276

Grade

NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position supports the Division of Public Health’s Performance Management (PM) Program by coordinating data-driven initiatives that enhance operational and program effectiveness. Reporting to the Director of Public Health Evaluation and Quality Improvement, the role ensures alignment of PM efforts with strategic priorities and supports the development of performance objectives, indicators, and targets across all sections. The position manages the PM system, facilitates regular work sessions with program staff, and monitors performance data to identify trends and improvement opportunities. It also contributes to strategic planning, policy development, and workforce training related to performance management. This role plays a key part in supporting the Division’s accreditation and continuous quality improvement efforts.

Key Duties Include:

• Facilitate regular performance management work sessions with Division of Public Health section leadership and staff to support strategic alignment and readiness for reporting.

• Manage the operations of the Division’s performance management system, including data entry, updates, and documentation of Scorecards.

• Guide sections in defining and refining performance objectives, goals, indicators, and targets aligned with the Division’s strategic plan.

• Monitor and analyze performance data trends across all sections to identify areas for improvement and refer to the Quality Improvement Program as needed.

• Coordinate quarterly performance updates and presentations to the Division Management Team, ensuring completeness and accuracy of data.

• Support the development and delivery of performance management and quality improvement trainings, including Results-Based Accountability and Scorecard School.

• Maintain and update the PM/QI SharePoint site and contribute to the development of annual reports and self-assessments.

• Assist in the development and implementation of PM-related policies and contribute to organizational strategic planning efforts.

• Collaborate with internal stakeholders to evaluate the impact of systems improvements on public health outcomes.

• Support accreditation efforts by contributing documentation and analysis aligned with Public Health Accreditation Board standards.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $58,613.00 - $102,574.00

Recruitme nt Range: $56,906 - $ 80,593

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience managing a performance management system, including entering, updating, and validating programmatic data across multiple departments or sections.

• Hands-on experience analyzing quantitative and qualitative performance data to identify trends, assess program effectiveness, and support data-informed decision-making.

• Proven experience facilitating structured work sessions with cross-functional teams to align program goals with strategic priorities and prepare for executive-level reporting.

• Experience using Results-Based Accountability or similar frameworks to develop performance indicators, set measurable targets, and evaluate outcomes.

• Documented experience maintaining internal knowledge-sharing platforms such as SharePoint, including organizing content, updating resources, and supporting user access and navigation.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is 100% Federally Funded

The Position Is Time-Limited, Lasting Up To 24 Months, Concluding On Nov 30th, 2027.

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

About the NC Division of Public Health:

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential activities touching the lives of everyone in our state.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Education and Experience Equivalency Guide for details.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment

OR

An equivalent combination of training and experience.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Dejah Seksay

Recruiter Email: