Public Sector Customer Success Lead

A growing tech company in Saudi Arabia is seeking a Customer Success Manager to enhance customer experience with a focus on government entities. The ideal candidate is proactive, tech-savvy, and has 3-5 years of experience in a similar role, preferably in B2B SaaS. This position requires strong communication skills, bilingual ability in Arabic and English, and a deep understanding of customer engagement metrics. The role emphasizes collaboration with various teams to deliver exceptional service.