Procurement Operations
- Process and track purchase requisitions (PRs) and purchase orders (POs) in accordance with approval limits and policies.
- Source quotes, prepare comparative statements, and support supplier selection for routine purchases.
- Follow up with suppliers on order confirmations, delivery schedules, backorders, and substitutions.
- Coordinate with receiving/store to ensure delivered items match PO, invoice, and delivery note (quantity, specs, brand, expiry).
Vendor & Contract Support
- Maintain supplier master data (contacts, payment terms, catalogs, certifications).
- Support vendor onboarding and compliance documents (e.g., trade license, food safety docs where applicable).
- Assist with contract administration (rate agreements, SLAs) and track renewal dates.
Inventory / Store Coordination (Hotel-specific)
- Coordinate with stores for stock levels, reorder points, and fast-moving/critical items.
- Support monthly stock counts and investigate variances with storekeeping/department heads.
- Ensure proper handling of perishables (F&B) and controlled items (chemicals, engineering parts).
Cost Control & Compliance
- Ensure purchases align with budgets, par levels, and approved brands/specs.
- Enforce documentation standards: PR/PO approvals, GRN/receiving, invoice matching (3-way match).
- Report exceptions: urgent purchases, price variance, over/under deliveries, non-compliant vendors.
Administration & Reporting
- Maintain organized procurement files (digital + hardcopy): PRs, POs, GRNs, invoices, quotes.
- Generate routine reports: open POs, pending deliveries, vendor performance issues, savings opportunities.
- Coordinate with Accounts Payable to resolve invoice discrepancies and ensure timely payments.
Qualifications & Experience
- Diploma/Bachelor’s in Business, Supply Chain, Hospitality, or related field (preferred).
- 2+ years in purchasing/procurement, ideally in hotel or hospitality (F&B + Rooms exposure is a plus).
- Experience with procurement/ERP systems (e.g., Opera, SunSystems, SAP, Oracle, BirchStreet, Material Control, or similar).
Required Skills & Competencies
- Strong coordination and follow-up; able to manage multiple urgent requests.
- Vendor communication and negotiation basics (quotes, terms, delivery).
- Solid Excel skills (comparisons, trackers, pivot tables preferred).
- Detail-oriented: documentation, approvals, and compliance discipline.
- Understanding of hotel categories: F&B, housekeeping, engineering, rooms, uniforms, amenities.
- Integrity and confidentiality in handling pricing and supplier information.
KPIs (Suggested)
- On-time delivery rate / reduced stock-outs
- PO cycle time (PR → PO → delivery)
- % invoice discrepancies / 3-way match compliance
- Cost savings / avoidance (quote compliance, contract adherence)
- Vendor performance issues resolution time
Working Conditions
Job Type: Full-time