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Quality Assurance Coordinator

Company Overview

Bitchin’ Sauce is made from raw, California almonds and is Gluten-Free, Vegan, Kosher, Project Non-GMO Certified, and is totally Bitchin’. Born from a mom's heart and perfected at San Diego farmers markets, Bitchin’ Sauce is more than a dip—it’s a revolution in snacking. Made with simple, high-quality ingredients, our clean, healthy sauces have a flavor for every taste bud. From our family to your table, we’re still serving up the bold, pioneering product that started it all, now in retail stores across the nation. Bitchin’ Sauce: where love, community, and unbeatable taste come together.

The Bitchin' Team is made up of a bunch of scrappy, problem-solvers with an uncompromising commitment to delivering taste, quality, and excellence in all we do. Authenticity is not a poster on the wall, it’s simply the reality at Bitchin’ Sauce – always has been…always will be. We share a common vision of spreading a totally Bitchin' lifestyle and find every opportunity to use our skills and resources to give back to people and the community. Nothing makes us happier than helping each other discover our personal strengths and utilizing them within our company.

Job purpose

The Quality Assurance coordinator executes strategic direction and accountability in the functional areas of Quality Assurance and external Manufacturing of all products in support of Bitchin’ Sauce LLC. This is an entry-level role focused primarily on documentation, record keeping, data entry, and reporting support related to external manufacturing and quality programs. The Quality Assurance Coordinator works closely with the Operations and Quality teams to maintain accurate records, organize documentation, and ensure required information from manufacturing partners is properly tracked and maintained. This role is administrative and coordination-focused rather than strategic leadership.

Duties and responsibilities

Maintenance of Bitchin’ Sauce Quality Assurance External Manufacturing practices;
On-going upkeep, monitoring, and improvement of the Bitchin’ Sauce LLC external production process (co-manufacturer’s)
Assist efforts with co-manufacturers to achieve consistently high quality:
- Meeting or exceeding all Bitchin' Sauce quality standards,
- Monitoring and remedy standard operating procedures in place across all facilities
- Ensuring consistent quality (taste, texture, viscosity, packaging quality) across all manufacturing facilities
Site-visits and compliance checks as needed
Verify documentation and batch records at each location
Manage and coordinate any certified lab testing, typically for pathogen analysis, allergen testing, and shelf-life testing for external manufacturing locations as needed
Maintain organized digital records of manufacturing documentation, certifications, test results, and quality reports from co-manufacturing partners.
Perform routine data entry and document updates within internal tracking systems and shared databases.
Internal quality concerns with ingredients, vendors, or finished product holds.
Maintain R&D documentation and perform routine data entry duties.
Assist with 3rd party verifications per our co-manufacturing facilities/suppliers
Reporting Support
- Prepare routine reports summarizing quality metrics, lab results, and manufacturing activity.
- Assist with compiling documentation needed for internal meetings, audits, or regulatory reviews.
- Maintain spreadsheets and reporting tools used by the Operations and Quality teams.
Customer Complaint communication and resolution.
- Assist with investigations needed at external facilities
Communication of all Quality or Food Safety concerns to the Director of Co-Manufacturing and Sr. Director of Operations.

Qualifications

Strong computer skills, including capability in Microsoft Excel
Able to work independently with a high level of accuracy
Willingness to comply with all safety guidelines at all times
Ability to handle emergency situations calmly and competently
HACCP, GFSI, Organic and HPP experience a plus

Working conditions

The Employee is subject to Food Safety standards in all manufacturing facilities.
The Employee is expected to work in a full-time capacity.
The Employee must be prepared to work with challenging customers and vendors.
The Employee must be able to work in a remote environment.

Compensation

This position is an hourly, non-exempt role under applicable wage and hour laws. The starting pay rate for this position is $17.00 per hour.

Bitchin’ Benefits

Healthcare – coverage for employees + dependents
401k – up to 4% match
Paid Time Off – 12 paid holidays + additional vacation time
Bitchin’ Kids – reimbursement of childcare expenses
Volunteer Time Off – time off to volunteer in the community

Bitchin' Sauce: FAQ’s

What is Bitchin's approach to remote work?

At Bitchin', we support a flexible work environment and welcome remote work across the United States from California to Tennessee to Delaware.

Who works at Bitchin'?
We are a dynamic and growing team dedicated to the success of the Sauce! Our culture is built on scrappy hard work and mutual support, where every team member plays a vital role in driving us forward. No one flies under the radar here—every email is meticulously crafted with lots of visibility, ensuring Bitchin' excellence as a team!

What’s the interview process like?
Our interview process begins with a vibe check with the hiring manager to ensure a good fit. Candidates who progress will participate in a formal interview, which may include a skills test if relevant to the position. Depending on the role's needs, there might be an additional round of interviews to address any remaining questions. We are thankful to all applicants for their time and work to ensure all interviewed applicants receive a response about their application status. Please note that this process may vary by role and is subject to change.

Do I need to match all requirements (e.g., years of experience, specific background)?
At Bitchin', we prioritize continual improvement, one of our core values. We're looking for individuals who are eager to roll up their sleeves, dive in, and tackle challenges resourcefully. If you're someone who thrives on taking initiative and is passionate about learning and growing, we encourage you to apply!

How does Bitchin' approach diversity and inclusion?
At Bitchin' Sauce, LLC, we celebrate diversity and are committed to an inclusive workplace. Bitchin' Sauce, LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination and harassment against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns, and volunteers based on their actual or perceived race, intersectionality, religious creed, color, national origin, ancestry, citizenship or immigration status, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, victim of bias, victims of any qualifying act of violence (QAOV), Civil Air Patrol status, military or veteran status, housing status, off-duty and off-premise cannabis use, and any other consideration protected by federal, state, or local law (collectively referred to as "protected characteristics").
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Colorado applicants may redact information that identifies their age, birth date, or dates of schooling. Bitchin' Sauce, LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time. Applicants who need a reasonable accommodation for any part of the application or interview process may contact our HR department in writing at HR@bitchinsauce.com or verbally at (737) 248-2446 for assistance. For more information, reach out to HR@bitchinsauce.com for the full policy.

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