Quality Assurance (QA) Lead

Key Responsibilities

• Develop, implement, and monitor institutional SOPs and policies across multiple campuses.
• Establish a centralized Quality Assurance (QA) Unit and governance framework for quality management.
• Design and execute audit schedules, compliance checklists, and monitoring tools.
• Create feedback and communication channels to ensure continuous improvement and staff engagement.
• Develop and maintain compliance dashboards and branch-wise performance reports.
• Conduct training sessions and capacity-building workshops for academic and administrative teams.
• Cultivate a culture of accountability, transparency, and process excellence across the organization.

Key Skills & Competencies

• Strong understanding of academic operations and institutional compliance.
• Proven experience in developing and auditing SOPs or QA frameworks.
• Excellent organizational, analytical, and leadership skills.
• Ability to work collaboratively with cross-functional teams across multiple locations.
• Proficiency in data-driven reporting, dashboards, and compliance tracking tools.

Qualifications

• Minimum Master’s degree in Education Management, Quality Assurance, Business Administration, or a related discipline.
• Minimum 5 years of relevant experience in a multinational or large-scale academic institution.

Job Type: Full-time

Work Location: In person