Quality Assurance / Sales Analyst (US Retail – CCTV & Sales Monitoring)

Job Title: Quality Assurance / Sales Analyst – US Retail (CCTV & Sales Monitoring)
Shift Availability: Rotational – Morning, Afternoon, Night

• Morning: 10:00 AM – 7:00 PM
• Afternoon: 1:00 PM – 10:00 PM
• Night: 10:00 PM – 7:00 AM

Job Overview
We are looking for a detail-oriented and analytical Quality Assurance / Sales Analyst to join our team. In this role, you will monitor CCTV footage (with audio) from US-based retail stores, identify suspicious activities, and analyze sales performance to support business improvements. Strong analytical skills, excellent communication, and flexibility to work rotational shifts are key to success in this position.

Key Responsibilities

• Monitor and review CCTV footage for US retail stores.
• Identify, document, and report suspicious activities or policy violations.
• Analyze sales performance across stores, products, and teams.
• Identify trends, gaps, and opportunities for improvement.
• Prepare reports and provide actionable insights to management.
• Maintain accuracy and confidentiality in all reporting activities.

Requirements

• Bachelor’s degree preferred.
• Strong verbal and written English communication skills.
• Experience in a Back Office or BPO environment is a plus.
• Ability to work rotational shifts (Morning, Afternoon, Night).
• Proficiency in MS Office (Excel, Word, etc.).
• Willingness to learn basic Spanish.

Preferred Skills

• Strong attention to detail.
• Analytical and critical thinking skills.
• Ability to work independently and as part of a team.
• Effective time management and multitasking abilities.

Why Join Us

• Work with US-based retail operations.
• Growth-oriented and learning-focused environment.
• Skill development in analytics, compliance, and retail operations.
• Stable full-time opportunity with rotational flexibility.

If you are detail-focused, analytical, and ready to contribute to a dynamic team, apply now to join Expert BOS!

Job Type: Full-time

Pay: Rs50,000.00 - Rs55,000.00 per month

Work Location: In person