Quality Assurance Supervisor

Position Summary:
The Quality Assurance Supervisor is responsible for supporting the QA Manager in overseeing food safety and quality programs, ensuring compliance with regulatory and company standards, and leading continuous improvement initiatives. This role plays a critical part in maintaining product integrity, training QA personnel, and supporting cross-functional teams in a fast-paced food manufacturing environment.

Essential Duties and Key Responsibilities:

• Perform tasks and work shifts, as assigned by the QA Manager.
• Provide technical support to the QA Manager, R&D, and Production teams.
• Train and enforce Food Safety and Quality programs and procedures.
• Ensure compliance with Standard Operating Procedures (SOPs).
• Monitor and enforce Good Manufacturing Practices (GMPs).
• Analyze and verify QA daily test results and records, including issuing corrective actions.
• Manage the Hold/Release program and Food Defense Program.
• Maintain Pest Control and Sanitation scheduling and records.
• Assist with internal and external audits.
• Coordinate with Production to ensure proper changeovers and shutdowns.
• Lead QA Department for process improvement initiatives.
• Assist in training QA Technicians and auditing their activities.
• Troubleshoot QA Lab equipment and ensure calibration and maintenance.
• Maintain food safety certifications and apply knowledge to job duties.
• Conduct environmental monitoring and implementing corrective actions.
• Serves as SQF Practitioner and PCQI for Calbee- in the absence of QA Manager.
• Serves as backup for QA Techs, and Quality Specialist when required.
• Attend and apply training related to GMPs, SOPs, HACCP, and SQF.
• Serves on food safety auditing and compliance teams and monitors employee work practices to ensure that all food safety guidelines and procedures are followed.

Physical Demands:
Occasionally lift, pull, and carry items up to 50 pounds.

Ability to stand for long periods of time.

Must have the ability to move around operations area and outside facilities to perform job functions.

Qualifications:

• Food Safety certifications include HACCP, PCQI, GFSI, Food Defense, Internal Auditing, and Root Cause Analysis.
• 3-5 years of QA experience in a food processing operation.
• 1-3 years of supervisory experience in manufacturing operations.
• Proficient in Excel, Word, and Outlook.
• Skilled in operating quality control equipment and performing lab testing.
• Strong communication skills: ability to read, write, and speak English.
• Capable of conducting employee training and interpreting quality documentation.
• Personal Protective Equipment (PPE):
• Safety eyewear, protective clothing, hair net, and gloves are required.
• Additional PPE may be required depending on tasks and location within the facility.

Calbee North America is an equal opportunity employer dedicated to a policy of non-discrimination in employment on the basis of race, color, age, sex, religion, national origin, disability, veteran status, citizenship, ancestry, genetic information, sexual orientation, gender identity, marital or familial status or any other legally protected status.