Quality Controller

We are seeking a Quality Controller passionate about automotive quality assurance. You will ensure workshop processes dealer standards through audits, inspections, and quality management system implementation, guaranteeing vehicles meet the highest quality before delivery.

Responsibilities:

• Document repairs accurately, ensuring correct labor operations, parts usage.
• Coordinate quality control inspections on completed jobs prior to vehicle collection.
• Verify technician reports correspond fully to customer complaints and job cards.
• Implement random inspections on completed work and work-in-process for damage or quality issues.
• Liaise with technicians and foremen to address quality shortfalls and report to management.
• Ensure adherence to all quality processes and documentation standards.
• Investigate and report on customer complaints and repeat repairs
• Identify quality trends and training needs, coordinating with training departments.
• Submit weekly quality reports to management, including repeat repairs and corrective actions
• Conduct regular warranty self-audits for compliance.
• Review after-sales processes periodically to benchmark and improve service quality.

Requirements:

• Certified Automotive Technician
• Experience in UAE or Middle East automotive dealerships.
• Proven experience in dealership service quality control.
• Strong knowledge of automotive repair processes and quality standards.
• Excellent attention to detail and communication skills.

Job Type: Full-time

Pay: From AED5,000.00 per month

Experience:

• Automotive: 3 years (Required)
• Quality Control: 1 year (Required)