Quality Engineering Technician

What You Can Expect

The Quality Engineering Technician works with the quality engineers supporting: day to day operations, Non Conformance Reports-(NCRs), Out of Tolerance Gage Reports, Customer Complaints, Corrective and Preventive Action- (CAPA) development and implementation, Operational Procedures revisions and Continuous Improvement (CI) initiatives. Actively supports and participates in special projects. Performs all duties with strict observance of company’s procedures, GMP’s, SOP’s and other internal and external requirements or regulations.

How You'll Create Impact

• Serve as primary responder to CMM downtime calls via designated support channel.
• Execute hands-on troubleshooting and repair of CMM systems.
• Coordinate with vendors for escalations, parts, and service support. Track part orders, lead times, and installation schedules.
• Technical Support & Collaboration: Partner with CMM programmers and engineers to resolve various issues.
• In a timely manner, identify, report and seek corrections for calibration out of tolerance (OOT) incidents.
• Responsible for actively participating in investigations: Non Conformance Report (NCR), Out of Tolerance, and Customer Complaints.
• Publish Metric Trending Plans for Calibration. Assist with Corrective and Preventive Action (CAPA) resolution.
• Assists with revising Operational Procedures and Continuous Improvement (CI) initiatives.
• Training delivery to other team members that will perform tasks related to the same area.
• In the absence of the QA Calibration Engineer, may participate in department and cross functional meetings as necessary.
• Executes validation protocols, gage repetitivity and reproducibility (R&R) testing, data analysis and completes the required reports.
• Completes Vertex, CMM programming and SPC template completion.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Proficient technical writing abilities.
• Broad knowledge of good documentation practices and good manufacturing processes.
• Ability to read and interpret blue prints and drawings.
• Knowledgeable in the area of Geometric, Dimensioning & Tolerancing (GD&T).
• Excellent communication, organization and problem solving skills.
• Able to work with minimum supervision and under pressure.
• Takes initiative and makes good judgment in the performance of duties.
• Computer literate: Microsoft Word, Excel and Power Point.
• Knowledge in FDA & ISO regulations are a plus.

Your Background

• High School Diploma or Equivalent with specialized training and/or certification and 4 years of relevant experience required.
• Ability to lift up to 50lbs.
• ASQ Quality Technician Certification is highly desirable.

Travel Expectations

• A valid driver's license is required for local travel across Zimmer Biomet facilities in Warsaw, Indiana.