Quality officer - Food safety

Job Purpose:

To ensure catering operations comply with food safety, hygiene, and quality standards by monitoring processes, training staff, and implementing corrective measures to maintain consistent product and service quality.

Key Responsibilities:

• Monitor and enforce compliance with food safety and hygiene standards (HACCP, ISO, FHC regulations).
• Conduct routine inspections of kitchen, storage, food preparation, packing, and service areas.
• Verify food temperatures, storage practices, and hygiene protocols.
• Develop and implement quality assurance procedures and checklists.
• Identify risks, non-compliance issues, and recommend corrective actions.
• Train catering staff on hygiene, sanitation, and safe food handling practices.
• Ensure accurate labeling, expiry monitoring, and allergen information management.
• Investigate customer complaints related to food quality or safety and implement preventive measures.
• Coordinate with procurement to ensure suppliers meet food safety requirements.
• Maintain quality records, audit reports, and compliance documentation.
• Support in internal/external audits and certifications.

Job Type: Full-time